Audi Dallas

Aisha and Mike were very friendly and professional. I was in an out in about an hour and half which for buying a car is very fast. Would definitely recommend to family and friends in the future! in an out in about an hour and half which for buying a car is very fast. Would definitely recommend to family and friends in the future! More

Great service and very professional and courteous service and valet employees. Always return my vehicle washed and cleaned weather permitting. and valet employees. Always return my vehicle washed and cleaned weather permitting. More

Very easy experience and they helped me find the exact car that I was looking for car that I was looking for More

My experience was great. The staff was knowledgeable and very helpful. Overall great experience and would recommend them. very helpful. Overall great experience and would recommend them. More

Jordan is a fantastic service advisor! Very customer focused, extremely knowledgeable, explains issues well, and keeps me updated regularly. focused, extremely knowledgeable, explains issues well, and keeps me updated regularly. More

Just purchased my second vehicle from Audi Dallas. Another great experience! I look forward to my next trade. Jeff Davidson was a great brand ambassador and helped me through the process. Another great experience! I look forward to my next trade. Jeff Davidson was a great brand ambassador and helped me through the process. More

From the moment I walked in the door, I knew Audi Dallas was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed conten was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed content to be of service which he was. I described what I was looking for and he found the perfect car for me. It all seemed too easy and it was just that easy. I’ll recommend Audi Dallas every chance I get. Audi Dallas is all about customer service. I want to just go by there for a cup of coffee and a conversation. Thanks Audi Dallas….Henry S Miller More

Eric Muniz is really a true professional at his job. His knowledge is unsurpassed. Thank you Eric. knowledge is unsurpassed. Thank you Eric. More

Jeff & Audi Dallas did great job with finding the right car for me and handled all practicalities in quick manner. car for me and handled all practicalities in quick manner. More

I’m impressed. Actually… maybe even a little ‘wowed’. Having purchased 20 + cars in my life (including 4 Audi RS models) in dealerships across the USA, I have had a mixed bag of experiences. Audi Dal Having purchased 20 + cars in my life (including 4 Audi RS models) in dealerships across the USA, I have had a mixed bag of experiences. Audi Dallas is hands down and unequivocally the best experience I have had during any car buying transaction. PERIOD. Like most consumers – I am a value guy. I want to be respected, treated fairly, and I want a deal. I felt the value was there, things were fair, the dealership was very reasonable, and everybody walked away happy. That hardly ever happens – right!!! Well… it happened on Dec 30th at Audi Dallas. After waiting many months (Audi’s delay - NOT the dealership) my nardo gray 2022 RSQ8 finally arrived. What an incredible car!!! Even though I live on the west side of the DFW area – I chose Audi Dallas because my experiences at the local Audi dealer (Grapevine) have been so horrendous, unprofessional, offensive, difficult, appalling, insulting, upsetting, contemptuous, and abysmal. Audi Grapevine tried to overcharge / gouge me on the new car purchase and then lowball me more than $5,000 on my current trade-in. Stay away! The Audi Dallas dealership was clean, super modern, spacious, and hospitable. Audi Dallas does the most volume of any Audi Dealer in the DFW area – and now I know why. Pricing, service, attention to details, and attitude. They get it. They treat you how they would want to be treated. You feel like you matter. Never did I feel like I was being sold. Instead, I felt like I was being educated and presented options by folks who genuinely cared more about my needs and happiness than their commission check. Thomas Hornsby, the General Sales Manager of Audi Dallas; was a fantastic communicator. He was fair on price and value (I shopped him against 40+ other dealers). He also paid me fairly for my 2014 RS7 Trade In! Mr. Hornsby was extremely helpful, ethical, integral, sincere, genuine, and honest. He is just an all-around good dude and someone who is easy to talk to and work with. He is a loyal, a team player, cares greatly about his team, customers, and doing the right thing. He has excellent leadership qualities and a very high EQ. He is somebody you can trust, believe, a man of his word, accountable, responsive, and truly a gentleman, leader, and executive in every respect. Artie Timin - the Assistant Sales Manager was equally impressive, thoughtful, considerate, courteous, and helpful. Artie took my trade in, helped me clean out my car, installed my temporary plates and even remembered to grab my sunglasses (which I forgot!!!). He personally escorted me around the dealership – introduced me to the parts guys and finance manager, helped me purchase some accessories - ensured I got everything I needed, and that all the paperwork was in order and correct. Artie even gave me some fantastic and much needed advice about window tinting, paint protection film, and ideas about how to really make my car look amazing (black door handles). The finance manager Stephen Rosencranz was professional, efficient, detailed, honest, truthful, and forthright. Never did I feel pressured. When I pushed back on some of the pricing for the add-ons or had questions – Stephen was factual, cordial, friendly, and respectful. Once he remarked – I will not insult you by offering ‘x or y’. On another item – he flatly stated – ‘yeah – that does not make sense for you.’. I genuinely felt he had my best interest in mind. I ended up buying Audi Care (highly recommended – you really do need this) and the 8 year – 80,000-mile extended warranty. Both were priced fairly and good deals. The Parts / Service Team. These guys are often overlooked – but they serve a very important part within the dealership Johnny & Daniel McClure – Great Job! I purchased a myriad of accessories for my car. They were priced fairly – and even the items that were not in stock they were able to get quickly. Their labor rates / time are fair and within market. They also did me a solid. I bought some black optic door handles. THEN…had no idea how to wire them up with the sensors – etc… The parts / service team dropped everything to help me understand the wiring / sensors and figure out how to get the door handles installed. Incredible. So grateful. I also wanted to give a shout out to Michael Eagleburger. What a nice young man. He was extremely personable, thoughtful, patient, and passionate. A former Navy Corpsman (Thank You for your service) – Michael was kind enough to walk me through all my car’s technology, and truly educate me on what was important. Folks want and need that winning of formula of honesty, ethics, integrity, trust, security, service, communication, value, quality, fairness, and simplicity. I am not sure there is a pickier or more type A guy out there than me – and I feel that Audi Dallas truly delivered on all of the above. Great job! More