
Audi Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales team was fantastic, 5 stars! Zero stars for the tag/title clerk - my temp tag is going to expire, didn’t send Oklahoma paperwork. tag/title clerk - my temp tag is going to expire, didn’t send Oklahoma paperwork. More

Jeff was very helpful and knowledgeable about the specifics of the car. He deliver as promised! I would recommend Jeff and the dealership to everyone. specifics of the car. He deliver as promised! I would recommend Jeff and the dealership to everyone. More

I first was contacted by Adam which would have been at the store when we showed up but was off that day and handed us off to Jeff who was a great person to deal with and his understanding and expertise on the store when we showed up but was off that day and handed us off to Jeff who was a great person to deal with and his understanding and expertise on the Q3 was very helpful. This thoughtfulness and kindness continued into the finance department, overall a great place to deal with. More
Kyle was ready fir us this morning. Had a loaner available so we could go into our dr appt. He was on top of what my vehicle needed… new tires and windshield blades. He knows we drive to Dallas available so we could go into our dr appt. He was on top of what my vehicle needed… new tires and windshield blades. He knows we drive to Dallas from Waco weekly and he knew our safety was important. Thank you Kyle you are a big asset to Audi! More
Outstanding service as always. Erik my service manager was courteous and professional and I personally enjoyed his personality. He was personable and helpful every step of the way. Thank you! was courteous and professional and I personally enjoyed his personality. He was personable and helpful every step of the way. Thank you! More
Almost a month ago, I leased a BRAND new 2021 S5, the car I have always wanted. The second I drove it off the lot, the engine malfunctioned and it has been in the shop ever since. I have been through 2 d I have always wanted. The second I drove it off the lot, the engine malfunctioned and it has been in the shop ever since. I have been through 2 different service advisors, talked to countless managers, and the dealership has yet to fix the problem. I keep getting told they are doing every thing they can. However, it feels that the dealership has no idea what they're doing in repairing their OWN CAR. Its been trial and error since I have taken it in. On top of all this, the dealership has yet to off me any compensation for this massive inconvenience. They act like this is very common. you would think a luxury car dealership would hold themselves to a higher standard. Really? nothing? not even an apology. The communication at this dealership is terrible, and its basically impossible to get in touch with anyone at this point now that they know I'm pissed off. All I get are very brief, confusing, and infuriating texts that essentially exhibit their incompetence in repairing the car. At this point, I really don't think they know what's wrong with it, nor are they even close. I had an A4 and would bring it here for maintenance. The service then was subpar as well. I guess its my fault for trusting these people with the most expensive purchase I have ever made. Dont lease here. Dont buy here. Dont bring your car for repairs. GO TO SEWEL and stay away from this trash establishment. More
I would never regret the purchase of my A4 2019 Audi. The visits are always out standing. I will never hesitate to call or stop by the service department to get my car checked out. They are amazing and are a visits are always out standing. I will never hesitate to call or stop by the service department to get my car checked out. They are amazing and are always available to answer questions I might have. Thank you Audi Dallas for the great job/service. More
The best service- knowledgeable, friendly and on time! Appreciate having a car service ready to take me home and having my car ready before the expected time of pick-up. Appreciate having a car service ready to take me home and having my car ready before the expected time of pick-up. More
Just an overall outstanding experience at Audi Dallas. Jaramy LaLonde was first rate with regards to service, expertise, accommodation, and overall assistance. We were very pleased with our experience a Jaramy LaLonde was first rate with regards to service, expertise, accommodation, and overall assistance. We were very pleased with our experience and would highly recommend Jaramy and the entire Audi Dallas team when considering a new or used vehicle purchase. The entire staff is simply a pleasure to work with. More
Audi Dallas has the best customer service. The service and sales employees go above and beyond to give you the best experience. I would highly recommend this dealer. and sales employees go above and beyond to give you the best experience. I would highly recommend this dealer. More