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Audi Dallas

Dallas, TX

4.9
2,616 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,616 reviews

October 07, 2020

I appreciate the professionalism of Ricardo and the excellent service he provided. He was very knowledgeable about the car we purchased and was enjoyable to work with. It was an excellent experience! More

by Paul R
Recommend Dealer
Yes
Employees Worked With
Ricardo Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Audi Dallas responded

Paul, thank you for mentioning your time with Ricardo and the professionalism he displayed. We appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

October 06, 2020

Excellent service! I was immediately greeted in the service department by Manuel when I pulled my Audi in. Jordan Windham took exceptional care of me and Juan was efficient in getting my car ready for More

by NTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel (Manny) and Juan!, Jordan Windham
Oct 07, 2020 -

Audi Dallas responded

NTaylor, thank you for your kind words and mention of working with Jordan and Juan! We're pleased your experience in service was excellent and we look forward to serving you again next time. Best wishes!

October 05, 2020

My experience from the moment I walked in to the moment I left was fantastic! Everyone especially Stephen was very knowledgeable, nice, pleasant, and accommodating which made my purchase simple. I live in Fr More

by A. Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Rosenkrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Audi Dallas responded

A. Myers, thank you for your 5-star endorsement and note of a fantastic experience from beginning to end. We appreciate your praise and mention of working with Stephen! We're always here when you need us next. Thanks again!

October 01, 2020

Audi Dallas once again makes the “small things” easy. I dropped off my car for a minor “fix” and they had it back to good as new within a few hours! More

by logangilliland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Audi Dallas responded

logangilliland, thanks for sharing 5-star praise and noting that we make the small things easy. We appreciate your feedback and tag of Marvin. See you next time. Thanks again!

September 30, 2020

Needed warranty service. JD wanted to charge $390 before even looking at car after viewing carfax. Did nothing for one week. Limited service hours.Stated that he had only two mechanics and promised to look More

by gillarve
Recommend Dealer
No
Employees Worked With
Isaac Nieto, Jordan Windham
Sep 30, 2020 -

Audi Dallas responded

Gillarve, first and foremost we offer our most sincere apologies that your service experience took longer than anticipated. Our shop got very busy the week you dropped it off and your vehicle was on the shortlist to be analyzed when you picked it up. As JD noted, it was our full intent to do everything we could to not charge you for the repair if it was possible. We apologize for the delay and yearn for an opportunity to better serve you moving forward. Best wishes.

September 28, 2020

Jeff was incredibly helpful, no pressure, straight forward and willing to go the extra mile for everything that I needed. He made the car buying experience pleasant. The dealership is first class an More

by TWF0869
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
Sep 29, 2020 -

Audi Dallas responded

TWF0869, thank you for noting your experience working with Jeffrey! We're pleased he was helpful and the experience was straight forward. We look forward to serving you again next time! Best wishes.

September 26, 2020

I had Lexus cars for 15 yrs. Your customer service is no where near Lexus.seems staff just don’t know how to provide quality More

by sr79ai83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marvin Clayton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who I paid I would rate her 1 star
Sep 26, 2020 -

Audi Dallas responded

sr79ai83, we apologize that your experience was less than pleasant and we'd like to learn a bit more regarding the shortcomings of your time with us so we can work to better serve you and all customers moving forward. You may contact our management with additional details at social@AudiDallas.com. We appreciate your business, your feedback and look forward to providing you improved experiences in the future. Best wishes.

September 26, 2020

Jeff was absolutely incredible! The Q3 is the first car I’ve ever purchased, and Jeff and the team immediately put me at ease and made me feel like I was the only person there. There was no stereotypical “ More

by kalan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
Sep 26, 2020 -

Audi Dallas responded

Kalan0, thank you for sharing 5-star praise and noting your first car purchase experience working with Jeff! Congrats on your Q3! We're pleased your experience was excellent and pleased to hear there was no sales pressure. See you when it comes time for service. Thanks again! Best wishes.

September 26, 2020

Had a fantastic experience buying my vehicle from Audi Dallas. Naushad Limbada and also Michael Bakolias were great to work with. It was a one-stop shop for all of my questions and made car buying a worry More

by speedlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naushad Limbada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bakolias was also Amazing and made the buying process so easy.
Sep 27, 2020 -

Audi Dallas responded

Speedlot, thank you for your 5-star regarding your experience in sales with Naushad and Michael! We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!

September 25, 2020

Jeff was able to get me in the car I wanted the day I walked in. Knowing what I wanted spec wise & price wise, I was very happy we could make it happen. Jeff made the process easy & I believe I'll have More

by TGASSWINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
Sep 26, 2020 -

Audi Dallas responded

TGASSWINT, thank you for sharing 5-star praise regarding your experience in sales with Jeff! We're pleased your purchase experience was excellent. Let us know when we may serve you additionally. See you next time. Thanks again!

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