Audi Dallas

Absolutely great service, very pleasant & friendly staff. We didn’t even have an appointment yet your staff accommodated us. Thank U keep up the good work We didn’t even have an appointment yet your staff accommodated us. Thank U keep up the good work More

This dealer is all about the customer experience. You are treated like a VIP the minute you walk in the door. The sales guys are sincerely interested in helping you. They answer all your questions, are supe treated like a VIP the minute you walk in the door. The sales guys are sincerely interested in helping you. They answer all your questions, are super efficient, and easy to do business with. Not a lot of back and forth games or high pressure tactics. It’s like buying a car from your brother. They will help you walk through what you want, need, and can afford and the net result is you will be much happier with the car you end up with. Much less stress than being out there on your own. We have bought 3 autos from this dealer, actually the same Top Notch rep, Chris Arellano, and have always received the highest service and a square deal. I highly recommend including these folks in your next car buying journey. More

This was the easiest and most efficient service visit I’ve had at a dealership. Work was on time and as promised. Marvin was great I’ve had at a dealership. Work was on time and as promised. Marvin was great More

Quality of Service is Unmatched I went to purchase a new vehicle and Michael Mobley was amazing. His service is impeccable. He took great care of me and ensured I was satisfied with I went to purchase a new vehicle and Michael Mobley was amazing. His service is impeccable. He took great care of me and ensured I was satisfied with my car selection. If you’re in the market for a car, choose him. He values what he does and he knows Audi vehicles and their featured like the back of his hand. I can’t say enough about him. Aaron in finance was amazing as well. This team is the team you want to work with; they truly made my car buying experience memorable. More

From Disarray to Gratitude One week after purchasing my 2019 Audi S5, I picked up a huge screw in my front passenger tire driving down Lemmon Ave. It was a BIG one. I immediatel One week after purchasing my 2019 Audi S5, I picked up a huge screw in my front passenger tire driving down Lemmon Ave. It was a BIG one. I immediately started to hear a loud ticking noise. At first I thought it was a flat until I looked closely and noticed the screw with the washer still attached. Of course, I was in complete disarray. My brand new car that I haven’t had a week already needs a new tire. I called Brandon Hunter in the Audi Dallas Service Department and explained what happened. Without hesitation, he chuckled with me in my moment of animation and said bring it in and let us take a look. I went in and the tire was changed without a cost. Audi Dallas is PREMIER in every facet of the dealership. If you are in the market, you should definitely give them a visit. Brandon, M. Mobley, Aaron are all Tier One. Thank you! More

Totally worth drive from FW-Happy 1st Time Audi Owner After already posting here about first impressions from just a phone call, I had to come back and sing the praises of this dealership and the new car After already posting here about first impressions from just a phone call, I had to come back and sing the praises of this dealership and the new car buying experience. Although Brett had identified a 2020 Q3 with features I wanted and I had him mark it as "Sold", that one was scheduled to arrive in late October. With the deal we made, it was worth the wait. BUT, low and behold, he contacted me on Friday, 9/27 with the great news that an identical 2020 had arrived and if I wanted it, it was mine. Of course I said yes, and I was pleasantly surprised when I learned it had an extra feature which was not going to change the agreed upon price. The dealership was understandably very busy being the last weekend of the month, but I never felt like he or any of the employees were rushing through the process with us. The vehicle was parked in front with a prominently displayed sign hanging from rear view mirror which had my name and "Sold" written on it. I felt cared about and that the service was beyond anything one might expect from a dealership. I highly recommend this dealership to anyone considering purchase of an Audi! More

Service department I live in Houston and was in Dallas for work when my car’s Low Oil Pressure light came on. I had the car towed to Audi North. I obviously didn’t have I live in Houston and was in Dallas for work when my car’s Low Oil Pressure light came on. I had the car towed to Audi North. I obviously didn’t have an appointment yet upon arrival, the service staff, Isaac, brought my car in and started to investigate. My advisor, Andy, kept me informed throughout the process. The staff couldn’t have been nicer. If I lived in Dallas, I wouldn’t hesitate to take my vehicle back for service! More

Oil change in Audi Q3 I was so very impressed with the service and help I received from Jordan Windham. He is absolutely the best service manager! He took time to listen I was so very impressed with the service and help I received from Jordan Windham. He is absolutely the best service manager! He took time to listen to my concerns, and addressed all of them. More

Audi Q7 Purchase a Success Purchased a pre-owned practically new 2019 Q7. Very satisfied with the deal I got. Stephen “Frozen” Rosenkrantz made the process smooth. Also Tom H Purchased a pre-owned practically new 2019 Q7. Very satisfied with the deal I got. Stephen “Frozen” Rosenkrantz made the process smooth. Also Tom Hutton in Finance was friendly and easy to work with. More

service Courteous, considerate A+ service from the moment I arrived. I was unable to return loaner car for 2 additional days because of work schedule and they Courteous, considerate A+ service from the moment I arrived. I was unable to return loaner car for 2 additional days because of work schedule and they simply said come whenever you’re able with no questions asked. Thank You More