Audi Dallas

Very helpful Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work More

Great experience working with Annabella I purchased Audi Q7 from Audi Dallas. I worked with Annabella on this vehicle. She is courteous, professional and pleasure to work with. She gave me a I purchased Audi Q7 from Audi Dallas. I worked with Annabella on this vehicle. She is courteous, professional and pleasure to work with. She gave me ample time to think thru, didn't push me into sales which was very good. Trade-in of the old vehicle went smooth. Paid price was reasonable. I liked every step of the way. Windows tint is pending at this time and waiting for the service call/schedule. Overall, I have had a great experience at this dealership. More

Wasted drive Had an appointment set for 10:30 to test drive a 2013 Ford Explorer and discuss options. I live an hour away. I get to the dealership, Mr. Ruiz gree Had an appointment set for 10:30 to test drive a 2013 Ford Explorer and discuss options. I live an hour away. I get to the dealership, Mr. Ruiz greeted me and asked if I was looking for an A5 or A4. I said no it’s the 2013 Ford Explorer that we emailed about. He then goes to get the keys to test drive. 20 mins later and he come out saying oh I’m sorry the car was sold yesterday. Then Mr. Ruiz says I probably should have checked and let you know. So obviously you can understand my frustration. It’s okay though, I took my business down the road and purchased a vehicle. First and last experience with Audi Dallas. More

Excellent Experience I walked into the dealer at 5 pm last Saturday and asked for assistance. Tomas Garcia was intoduced to me. I had already done homework on the Audi A6 I walked into the dealer at 5 pm last Saturday and asked for assistance. Tomas Garcia was intoduced to me. I had already done homework on the Audi A6 i thought i was looking for; consequently, Tomas took me right to the inventory on his computer to show me their stock and explained the features equating to the price differences. He then had a valet take us to look at the cars i was interested in. He was familiar with each; thus , within 15 minutes we concluded looking at them. I was pleased that they had the color combination i was seeking on a premium plus but lucked out that it was also a quattro. We went back to his offic and his manager , Brett, came to introduce himself and we struck a deal pretty rapidly (it was 6 pm and closing time). Since the car would not be avaiable until monday, we shook hands on the price and would initiate the paperwork monday. On Monday, Tomas picked me up at my office. I always dread dealing with a car dealer’s finance department but worked with Tom H. and he was profesional doing his job in reviewing extra options and not pushy. Buying a new car is never an enjoyable experience to me given the number of people and time involved but i was pleased with my experience with Tomas, Brett and Tom. More

Painless, quick, professional Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for maintenance and repairs. More

New Car Buying Drew Nigo and Brandon Davis both did an excellent job and made the experience as positive as possible. We picked a bad day to visit the dealership, it Drew Nigo and Brandon Davis both did an excellent job and made the experience as positive as possible. We picked a bad day to visit the dealership, it was on a very busy day and it toke longer than expected to complete the transaction (31 December). As a customer I can foresee parking and traffic issues in the near term and do not see a plan to correct this. I did see the new construction but, it looks like it will just add to a bad situation. Since I must travel from west of Fort Worth to Dallas to service the vehicle the parking situation concerns me. I used a online service to locate the car I wanted and Dallas Audi and Fort Worth Audi both responded, Dallas Audi did offer a better deal but not until we visited the dealership and this did not live up to the advertising on the website, which stated they would provide the best pricing upon request. Fort Worth Audi did respond with pricing but did not have the car options available. More

Great customer service Artie Timin was both extremely courteous and professional. He made me feel right at home and helped me through the entire process. Artie is the reas Artie Timin was both extremely courteous and professional. He made me feel right at home and helped me through the entire process. Artie is the reason I came back to Audi Dallas and why I’ll remain a loyal customer. I would recommend him to anyone. More

A + Audi dealership Salesman was very helpful and did everything he could to to make my buying experience a positive one. Finance Mgr was to the point and I respect that. Salesman was very helpful and did everything he could to to make my buying experience a positive one. Finance Mgr was to the point and I respect that. More

Oil/filter; inspection and battery. They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and p They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and providing advice. More

Top notch I moved to Dallas a little over a year ago. I had concerns working with a new advisor and potentially salesman. My experience with both my advisor an I moved to Dallas a little over a year ago. I had concerns working with a new advisor and potentially salesman. My experience with both my advisor and salesman has been wonderful. This particular review is concerning my recent interaction with Artie, salesman who I purchased my car from. Artie took his time with me to find me the perfect car. I custom ordered my car straight from Germany. We picked out every detail regarding the car. The three months it took to build the car and for it to be delivered went by fast. Artie immediately notified me when the car arrived. He suggested tinting the windows to give it a sportier look. I ordered a 2019 A5 and I couldn’t be any more happier with my purchase. Artie set the expectation and delivered. He was not pushy with me. Instead he was patient and kind. Again, thank you Artie for your professionalism and exemplary service. More