
Audi Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,615 reviews
Awesome Sales Service Very professional and attentive! Every detail and question was answered quickly and precisely. We will be back for our next car purchase. Service is g Very professional and attentive! Every detail and question was answered quickly and precisely. We will be back for our next car purchase. Service is great too! More
Service department so bad I stopped buying Audi brand Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department f Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department from one visit to the next. The turnover is so high, anyone you meet in service will be gone in a few months. Want to call for an appointment? Good luck. The online number routes to some third-party 800 number that doesn't easily connect to Audi Dallas. When you do get through to Audi Dallas, the odds a human will actually take a call is slim. After you leave a VM to get a call back to schedule an appointment, hours will typically pass. The phone tag is so painful, I drive to the dealership in person to schedule an appointment! Their loan cars are so sparse, appointments typically are scheduled over a week in advance. The check-in and check-out process is faster for liver-transplant surgery than here. Not bad people but compared to other service departments near them, this is the bottom of the barrel. More
Best Audi service in DFW Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as J Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as Jordan keeps doing the great job that he does in Dallas! More
Great experience! Everyone was pleasant to work with! Brett was exceptional in helping us make a great deal. Annabella was super nice to work with and find us the perfe Everyone was pleasant to work with! Brett was exceptional in helping us make a great deal. Annabella was super nice to work with and find us the perfect vehicle. More
Trust, respect and friendliness Friendly. Bought Audi to feel safe. Was warned that maintenance was too costly on Audi, I trust Jordan Windham. Does what is right for me. Friendly. Bought Audi to feel safe. Was warned that maintenance was too costly on Audi, I trust Jordan Windham. Does what is right for me. More
Service I live in Plano 3.5 miles from Boardwalk Audi. I take my car to Audi Dallas. Nicer people. Better service. Better atmosphere easy to work with. I live in Plano 3.5 miles from Boardwalk Audi. I take my car to Audi Dallas. Nicer people. Better service. Better atmosphere easy to work with. More
Service Pleased with the service Dept and staff Have had two recalls on my 2015 A5 Cabriole Scheduling was easy with a shuttle offered if needed and I have Pleased with the service Dept and staff Have had two recalls on my 2015 A5 Cabriole Scheduling was easy with a shuttle offered if needed and I have always been greeted with a smile when I pulled in More
Fixed ruptured fuel tank I was out of state and was towed in. They did a fantastic job accommodating me and working with the insurance company! Price was exactly what was esti I was out of state and was towed in. They did a fantastic job accommodating me and working with the insurance company! Price was exactly what was estimated and the service was excellent. More
bad experience bad expression buy audi disappointed now I need to keep this car for 3 long years waiting 2 week for something that don't like bad expression buy audi disappointed now I need to keep this car for 3 long years waiting 2 week for something that don't like More
First time Audi Dallas buyer Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was aweso Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family. More