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Audi Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
2,601 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,601 reviews

January 27, 2024

Fabian was fantastic. Would recommend. Not 5 stars because paid-for clearguard protection was not placed on doors as promised. Miss has been acknowledged and I have been a More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Epi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Garcia
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Jan 28, 2024 -

Audi Dallas responded

Jacob, thank you for sharing 4-star praise and noting that Fabian was great to work with! We appreciate your constructive feedback and look forward to seeing you again soon when we may work towards earning that fifth star. Take care!

January 26, 2024

Excellent service. Love the videos that are texted to me with a summary of service by the technicians. Convenient ride-home service when dropping off the vehicle. Great More

by frank.bohlmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Audi Dallas responded

frank, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 25, 2024

This is the worst Audi dealership that I have ever gone to. They don’t complete the services you come in for and try to advise you if other issues not related to what you have come in for. The sign off o More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Guillory, Daniel McClure
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January 24, 2024

Service person was very courteous and knowledgable. He gave me a choice about service. Thank you More

by mbowlin312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Audi Dallas responded

mbowlin213, thank you for sharing 5-stars! We're pleased to hear our team is courteous and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 23, 2024

Audi Dallas Ramsey Guillory Service Advisor was extremely hard to talk to. Not A Great experience. He must have been having a bad day. I asked for a supervisor he put me on hold never came back lol. Top-Top- More

by tradinggame3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramsey Guillory
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Jan 24, 2024 -

Audi Dallas responded

tradinggame3, we are sorry to hear that your experience reaching out to service over the phone was met with anything other than excellence. We passed your note along to our leadership who pulled phone records, but unfortunately could not locate a matching call without correlating contact information to review. As such, we wanted to provide a direct contact that you may reach out to at your convenience. You may reach our Service Director, Daniel Mcclure at daniel.mcclure@audidallas.com or 214.561.1850. Talk soon. Take care!

January 23, 2024

Very professional and helpful! I would definitely recommend to others and look forward to a continued relationship. More

by Bfrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Epi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Audi Dallas responded

Bfrancis, thank you for sharing kind words regarding the professional assistance from Epi! We appreciate your endorsement and look forward to serving you additionally. See you next time. Take care!

January 23, 2024

I live and work 3+ hours from the dealership. Jaramey made the process extremely easy over the phone. In person she very professional and friendly. She was very knowledgeable about the car and Au More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Audi Dallas responded

Andrew, thank you for sharing kind words regarding the excellent experience working with Jaramy We appreciate your endorsement regarding the easy process, even from 3 hours away! We look forward to serving you additionally. See you next time. Thanks again!

January 23, 2024

Staff is attentive and was able to fix the issue with my car. I was satisfied with the service. More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Audi Dallas responded

gavin.scott3914, thank you for sharing kind words regarding the excellent experience in service with Marvin We appreciate your endorsement and we look forward to serving you additionally. See you next time. Thanks again!

January 22, 2024

Excellent service, clean facility and quickly took care of us. Ramsey was extremely easy to work with and Renee worked us in earlier at short notice since we were coming from out of town. More

by Mbcollege18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
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Jan 22, 2024 -

Audi Dallas responded

Mbcollege18, thank you for sharing 5-star praise! We appreciate your endorsement regarding excellent service, our clean facility and timely assistance. We appreciate your feedback regarding Ramsey and Renee in particular. See you next time. Thanks again!

January 21, 2024

Great experience with Ramsey and the Audi Dallas team. Excellent communication, quick repair and over all easy to work with. Thank you! More

by colbertkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Report | Print
Jan 21, 2024 -

Audi Dallas responded

colbertkelli, thanks for sharing kind words regarding your experience with Ramsey! We love hearing that there was great communication and overall was an easy experience. See you next time. Thanks again!

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