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Audi Dallas - Service Center

Dallas, TX

4.8
1,042 Reviews
Call Service Center (214) 561-1800

1,042 Reviews of Audi Dallas - Service Center

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February 28, 2022

I had a great experience that was assured by Andy and the team. Everything went smoothly and quickly. Andy went the extra mile to give the best customer service. More

by HmR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Audi Dallas responded

HmR, thank you for noting you had a great experience with Andy and our team. We appreciate your praise and pleased to hear everything went smoothly and quickly. Talk soon. Thanks again!

February 27, 2022

The service was great and fast everything that they said they would be thank you so much More

by pammunguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Report | Print
Feb 27, 2022 -

Audi Dallas responded

pammunguia, thanks for the 5-star rating! We're happy to hear service was fast and great! We're pleased you had a positive experience with us and look forward to serving you again next time! Best wishes!

February 26, 2022

All the service department was fantastic! Great work and everything was very convenient and excellent workmanship. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2022 -

Audi Dallas responded

Cat, thanks for the 5-star rating and your mention of working with us in service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

February 23, 2022

Go to Jordan in service he will make sure you are taken care of and he treats you like family! More

by JDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
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Feb 23, 2022 -

Audi Dallas responded

JDM, thanks for the 5-star rating! We're glad to hear Jordan took care of you and earned your recommendation! We're pleased you had a positive experience with us and look forward to serving you again next time. Thanks again!

February 23, 2022

Audi Dallas is a very good place to shop and service your Audi vehicle. The staff is professional and polite. Experiences vary, however. Mine have always been good. More

by Cblackbusiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda, Abby Lopez
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Feb 23, 2022 -

Audi Dallas responded

Cblackbusiness, thanks for the 4-star rating! We're glad to hear our staff is professional and polite! Let us know what we can do to earn 5 stars next time you visit. We look forward to seeing you again! Best wishes!

February 22, 2022

Prompt and really courteous team. Very professional and communicative. Team on the service drive is fantastic too. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jordan and Stephanie in the loaner car Dept.
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Feb 22, 2022 -

Audi Dallas responded

Ed, thanks for the 5-star rating! We're glad to hear our team was professional and communicative! We look forward to serving you again next time! Best wishes!

February 22, 2022

Everybody is nice they welcome you it's about location open the doors show you to whoever you need to talk to. More

by Samuel Gipson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Audi Dallas responded

Samuel, thanks for the 5-star rating and noting our time was nice and welcoming! We look forward to serving you again next time! Thanks again!

February 21, 2022

Audi Dallas’ valet service is a terrific convenience. My Audi was completely serviced and returned to me in four hours. More

by gah1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
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Feb 21, 2022 -

Audi Dallas responded

gah1961, thank you for sharing praise regarding your experience working with Kyle in service. We appreciate your feedback and pleased to see you had a positive experience with us. We look forward to serving you additionally next time. Thanks again!

February 18, 2022

The entire experience at Audi Dallas is something entirely unique and genuine. Exemplary customer care from start to finish. Not only is the facility Beautiful but so are the personalities that drive More

by Petesmckgeets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Audi Dallas responded

Petesmckgeets, thank you for sharing 5-star praise and noting Brandon Hunter and Kaitlyn offered exemplary customer care! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

February 17, 2022

This dealership is second to none when it comes to service and professionalism when I’ve dealt with them. There’s no high-pressure antics here. More

by Alexcfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Report | Print
Feb 18, 2022 -

Audi Dallas responded

Alexcfisher, thank you for sharing 5-star praise. We're glad to hear we're second to none when it comes to service and professionalism! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

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