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Audi Dallas - Service Center

Dallas, TX

4.8
1,042 Reviews

1,042 Reviews of Audi Dallas - Service Center

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January 19, 2022

A very well oiled machine. Everything is done right the first time and in a timely fashion. More

by robertnickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in service , Jordan Windham
Jan 19, 2022 -

Audi Dallas responded

robertnickerson, thank you for sharing 5-stars and noting your experience working with Jordan in service! We appreciate your praise. Let us know when we may serve you additionally! Best wishes!

January 19, 2022

The service department at Audi Dallas is great! They are considerate, helpful professional and communicate well. More

by valeriera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
Jan 20, 2022 -

Audi Dallas responded

Valeriera, thank you for noting our great service department and tagging Marvin, Kyle and Eric! We appreciate each and every opportunity to serve you and look forward to the next. Thanks again!

January 17, 2022

I've had nothing but positive experiences each time I graced Audi Dallas doors. I hope it continues to be this way as they have gained a life time customer. More

by angelmproctor33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Seely
Jan 18, 2022 -

Audi Dallas responded

angelmproctor33, thanks for your endorsement of working with Brandon and Adam! We appreciate you noting nothing but positive experiences. We look forward to serving you additionally next time. Thanks again!

January 17, 2022

Service advisor Jordan Windham provided excellent service & was very knowledgeable & rates 5 stars. The service department itself was impossible to reach by phone to inquire on my cars status prior to picku More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jan 18, 2022 -

Audi Dallas responded

Steve, thank you for noting your experience in service with Jordan! We apologize that getting in touch with the service department was difficult but pleased to hear that Jordan was able to keep you up-to-date. We look forward to earning extra stars by being more communicative on future visits. Thanks for your business and your feedback. Best wishes!

Jan 19, 2022 -

Steve responded

Please note that all my unanswered calls to the Service floor rolled over to Abby(?) in another building who did her best to help me, but also had no luck getting anyone in Service or the Cashier’s office to pickup. I ultimately reached Jordan via e-mail. I realize you may be short staffed due to COVID but you’d have happier customers if whoever the calls rollover to was able to see if vehicles were ready.

Jan 19, 2022 -

Audi Dallas responded

Steve, thank you for those details. We will pass your feedback along to our senior leadership to look into our service phone routing options. We appreciate your feedback. Thanks again!

January 15, 2022

Very nice dealership here in Dallas. The service and sales representatives are top notch! Our family has bought 3 new cars from Audi Dallas and they always take good care of us. More

by abtahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Audi Dallas responded

Abtahi, thank you for endorsing excellent service and your mention of working with Andy. We appreciate your business and your praise and look forward to serving you and your family additionally. See you next time. Thanks again!

January 14, 2022

Service done in a timely manner. Andy and Brandon were very friendly and accommodating. My car was finished before the time I was quoted. More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Audi Dallas responded

Pam, thank you for sharing 5-star praise and noting service done in a timely manner with Andy and Brandon. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 13, 2022

Trustworthy…not a much bigger compliment for an automotive service department. Audi Dallas and Jordan exceed my expectations again and again. More

by john.a.redmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jan 13, 2022 -

Audi Dallas responded

john.a.redmond, thank you for nothing a trustworthy service department and tagging Jordan! We appreciate your praise and pleased to serve you additionally next time. Thanks again!

January 12, 2022

Great service and very professional and courteous service and valet employees. Always return my vehicle washed and cleaned weather permitting. More

by Gus1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Seely
Jan 13, 2022 -

Audi Dallas responded

Gus1949, thank you for sharing you had a great service visit. We love hearing our staff was professional and courteous. We appreciate your praise and look forward to serving you again next time. Best wishes!

January 09, 2022

Jordan is a fantastic service advisor! Very customer focused, extremely knowledgeable, explains issues well, and keeps me updated regularly. More

by cmac
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Moore, Jordan Windham
Jan 10, 2022 -

Audi Dallas responded

cmac, thank you for sharing 5-star praise and noting your experience with Jordan in service! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 06, 2022

Eric Muniz is really a true professional at his job. His knowledge is unsurpassed. Thank you Eric. More

by konache
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Audi Dallas responded

konache, thank you for noting your service visit with Erik. We sure appreciate your praise and look forward to serving you again when the time comes! Enjoy the drive. Best wishes!

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