Audi Danbury - Service Center

Overall experience was great. Drop off was simple and efficient. They were able to accommodate a pick up after the service dept closed. Drop off was simple and efficient. They were able to accommodate a pick up after the service dept closed. More

Nate is great ! I can always get an appointment , a loaner car if I need one, love the videos and service I can count on! I can always get an appointment , a loaner car if I need one, love the videos and service I can count on! More

Excellent experience. Got there a little early and they we able to take me with no problems. Had a rental for 24 hrs and my car was waiting when I got there to pick it Got there a little early and they we able to take me with no problems. Had a rental for 24 hrs and my car was waiting when I got there to pick it up More

Nate made service easy & the video inspection of the brake pads & rotors was very helpful. brake pads & rotors was very helpful. More

Everyone I felt with was terrific. From reception to my advisor (Dash) went above and beyond. From reception to my advisor (Dash) went above and beyond. More

Service was good but the department seems a little disorganized. My appointment was for 7:30 am but my car wasn't ready until after 4 pm. Maybe walk ins were given priority over appointments? disorganized. My appointment was for 7:30 am but my car wasn't ready until after 4 pm. Maybe walk ins were given priority over appointments? More

overall best experience at a mechanic i've ever had. service was courteous, thorough, honest and reasonably priced. thank you to Dash you are great at your job. service was courteous, thorough, honest and reasonably priced. thank you to Dash you are great at your job. More

Gabriel did an excellent job identifying the problem and fixing it. Very responsive and helpful. The loaner car was terrific and the diagnostic video texted to me was extremely useful. fixing it. Very responsive and helpful. The loaner car was terrific and the diagnostic video texted to me was extremely useful. More

Appointment time was easily chosen and the loaner car was medticulous. All the work done by the agreed upon time, medticulous. All the work done by the agreed upon time, More

The staff was courteous and knowledge. Dropping off and picking up the vehicle was very efficient. Dropping off and picking up the vehicle was very efficient. More