713 Reviews of Audi Des Moines - Service Center
Alex Miller review I don't have anything specific to say other than I had a great overall experience and so far, my car is doing much better. trans flush and plug replac I don't have anything specific to say other than I had a great overall experience and so far, my car is doing much better. trans flush and plug replacement was done promptly and professionally and the service advisor was excellent! More
Excellent service Recently leased a 2015 A4 and brought it in for the initial 5000 mile scheduled maintenance. The service department could not be easier to deal with. Recently leased a 2015 A4 and brought it in for the initial 5000 mile scheduled maintenance. The service department could not be easier to deal with. The appointment worked perfectly with my schedule, and the work was done well ahead of time. I really appreciated getting my car washed at the end! I will not be going anywhere else for maintenance. More
Service Visit Audi of Des Moines is a great dealership. Sales and Service are wonderful to work with on any visit. The new show room Is top notch. Audi of Des Moines is a great dealership. Sales and Service are wonderful to work with on any visit. The new show room Is top notch. More
First Service Experience I brought my Q3 in for the first 5,000 mile service and was greeted promptly, provided a loner vehicle so I could attend to my business affairs, and w I brought my Q3 in for the first 5,000 mile service and was greeted promptly, provided a loner vehicle so I could attend to my business affairs, and was provided a comprehensive summary of what was completed. More
Q5/911 I was driving from Minneapolis to Denver with my two year old son and noticed I was losing oil in my Q5, Valvoline Maple Grove, MN did not replace the I was driving from Minneapolis to Denver with my two year old son and noticed I was losing oil in my Q5, Valvoline Maple Grove, MN did not replace the gaskets... I called ahead and Audi Des Moines got us in, out and back on the road in less than two hours. What a lifesaver! Keep up the good work ADM! Thanks again. More
Great Job! I am impressed for the 1st time in a long while with the service department. The staff and management have made a significant and real change in the r I am impressed for the 1st time in a long while with the service department. The staff and management have made a significant and real change in the right direction at Audi. Great Job! More
Excellent Got right in, finished quickly, cleaned my car, very friendly, reasonably priced. Appreciated getting a same day appt. New dealership is nice, clean, Got right in, finished quickly, cleaned my car, very friendly, reasonably priced. Appreciated getting a same day appt. New dealership is nice, clean, nice snacks on beverages. More
Top Notch Services as Always I've been dealing with the service department at this dealership for different marques for more than 25 years. This visit, as always, I got top notch I've been dealing with the service department at this dealership for different marques for more than 25 years. This visit, as always, I got top notch service from friendly, super-competent staff. They went out of their way to be sure that I was happy with the work, that I got the best value for the money that I spent and just made sure that the work done was clear, understandable and at a fair cost. I have dealt with a lot of service departments in my years of car ownership. This staff has consistently been outstanding and standing head and shoulders over the others in quality of work, friendliness, customer service and concern for the customer. They are the biggest reason that I keep coming back to buy new cars ( sorry Brian ;-) More
Great Service! I stopped by the Audi Des Moines service center on a long road trip from Nebraska through Wisconsin. I had recently purchased my Audi A3 as a used ca I stopped by the Audi Des Moines service center on a long road trip from Nebraska through Wisconsin. I had recently purchased my Audi A3 as a used car from another dealership, so I had no idea when the oil had last been changed or the tires rotated. While these things were being accomplished, I asked numerous questions and received lots of information as to certain facts I didn't have about the car in general. The service was completed easily, and the findings were fully explained to me along with various options as to repair or future maintenance. They were able to conduct an additional brake fluid flush in my same visit that I had not previously scheduled. The staff also helped me reprogram the key fob and give me good advice for getting the lug nut covers off in case I needed to change a tire. All in all I walked away with a great deal more information than I had previously, and a better sense of comfort and confidence getting back on the road for a lengthy trip. More
Routine service The service was promptly scheduled, the attention to my car was thorough and the people were quite friendly. I was given a very nicer loaner to use d The service was promptly scheduled, the attention to my car was thorough and the people were quite friendly. I was given a very nicer loaner to use during the service. More