Back

Audi Devon

Devon, PA

4.9
2,926 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Contact Dealership

222 W Lancaster Ave

Devon, PA

19333

Directions

By Type

Showing 2,926 reviews

November 05, 2020

From start to finish, very professional and well organized service department. From drop off to pick up everything was seamless and everyone friendly and accommodating. More

by KWRASSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Nov 05, 2020 -

Audi Devon responded

Thank you for stopping by to review Audi Devon! It is fantastic to hear that our team provided you with such a seamless experience. We are grateful for your support and we hope to see you next time!

November 05, 2020

I wish all my interactions with service providers could be as awesome. Andre went above and beyond! Always a pleasure working with Devon Audi service! More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Nov 05, 2020 -

Audi Devon responded

Sue - feedback like this makes our day and we appreciate you taking the time to share. We're glad to hear that Andre was so helpful during your recent visit to Audi Devon!

November 05, 2020

i was surprised to learn that I required additional maintenance. Upon inspection the Audi Devon specialist was correct. I feel safer by learning that the car required additional service, and it was p More

by STEVE DESIREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk technician was terrific!
Nov 06, 2020 -

Audi Devon responded

Steve - Customer safety is our highest priority and we are very glad that our team could ensure your vehicle is running smoothly. Thank you so much for sharing this feedback! We look forward to assisting you next time at Audi Devon.

November 04, 2020

Everything went smoothly, from the setting of the appointment, to the auto drop off, to the loaner car and to the completion of the service at the required hour. Great job More

by DSMARLO
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 04, 2020 -

Audi Devon responded

Hearing that the team earned your five-stars makes us smile! Thank you for your support and for taking the time to share. We hope to earn your business again at Audi Devon!

November 03, 2020

We never have a bad experience at Devon Audi. The service couldn't be any better and each of the service reps are always professional and friendly. I was a little disappointed that they didn't have More

by JEDWARDS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Audi Devon responded

Thank you for taking the time to share! It means a lot to hear that you are so confident in the Audi Devon team. We appreciate your business, and while we apologize that there was no Audi A5 available to loan, we would be happy to set up a test drive sometime down the road. Safe travels, and feel free to reach out if there is anything else we can do for you!

November 02, 2020

Service was top notch as always - always a loaner car ready and a streamlined process to make things easy. Kyle provided updates so there was no guessing about when my car would be ready and what was ha More

by GLD110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 02, 2020 -

Audi Devon responded

Thank you for the glowing review! We are proud to have earned your business and happy to hear that Kyle delivered such a transparent service experience. Safe travels, and we hope to work with you again at Audi Devon!

November 02, 2020

Great service. The staff is friendly and very accommodating. Always willing to help in any way. My experience was very positive. The technician was informative of all work completed. More

by REEDUNPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Audi Devon responded

Thank you for the kind review! It is excellent to hear that the Audi Devon team earned your five-stars. Safe travels, and we hope to earn your business again down the road!

November 02, 2020

the service was quick and the service representative was very responsive. It was a hassle to have to bring the car in twice for the same issue and then a 3rd time to get the part. Two trips would have bee More

by DMartino
Recommend Dealer
Yes
Employees Worked With
Mike from service
Nov 02, 2020 -

Audi Devon responded

It is never our intention to cause an inconvenience and I sincerely apologize for your frustrations. I'll be sure to discuss this feedback with my team so we can work towards being more efficient. If you would like to share any additional details, please give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 02, 2020

As always a wonderful experience with Audi! Everyone is nice and extremely helpful! My car is always ready as expected! I love the text and video updates on my car! More

by ALYSSA5880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 02, 2020 -

Audi Devon responded

Thank you for taking the time to review us, Alyssa! It is excellent to hear that you had such a successful service experience at Audi Devon. We appreciate your feedback and hope to work with you again down the road. Safe travels!

November 02, 2020

Amazing dealership. Very well put together and incredible staff. Karl was extremely helpful in finding the right vehicle at the right price for me. Would definitely recommend! More

by agrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Nov 02, 2020 -

Audi Devon responded

It is excellent to hear that Karl was able to assist with your purchase and get you into your new vehicle! Thank you for your business and for taking the time to share. We hope to work with you again at Audi Devon!

...
133
...