Audi Devon

Unscheduled visit to repair taillight/brake light Professional employees , all courteous and friendly. Listened to the customer’s concerns and answered questions. Were receptive to customer complaints Professional employees , all courteous and friendly. Listened to the customer’s concerns and answered questions. Were receptive to customer complaints about high cost of replacement part costs. Work completed on time and returned car in clean condition. More

Very pleasant staff but not knowledgeable about etron Everyone is very pleasant and tries to be helpful but knowledge of etron is superficial. Really no different from the rest of Audi which is I’ll prep Everyone is very pleasant and tries to be helpful but knowledge of etron is superficial. Really no different from the rest of Audi which is I’ll prep for this new model launch. Multiple bugs in vehicle. Already in shop twice in 2 weeks and still more problems. Electrify America charging network is a joke. But ownership if etron is not funny unless you only plan to drive it back and forth to home for errands. Just took a 250 mile trip and charging is inconvenient and costly More

Great service fair deal no hassle Alan was easy to work with. Straight forward. No unnecessary haggling. Fair deal from the start. Financial options presented but not overly pressured. Alan was easy to work with. Straight forward. No unnecessary haggling. Fair deal from the start. Financial options presented but not overly pressured. Nice experience. More

Key FAB Programming Have been a customer for 10 years with a S5, A8, Q3 and A7 services. Excellent service. Always ready and fixed right the first time. Always given opt Have been a customer for 10 years with a S5, A8, Q3 and A7 services. Excellent service. Always ready and fixed right the first time. Always given options, never pressured to by extended service warranties and always given a courtesy vehicle. More

20K interval All service performed was great. What had room for improvement was that I had a loaner scheduled, and none were available upon my arrival. A rental All service performed was great. What had room for improvement was that I had a loaner scheduled, and none were available upon my arrival. A rental from Enterprise was offered. However, we waited nearly a half hour for Enterprise to show up, ( which till then, they had not...), when a loaner coincidentally arrived. I appreciate that several loaners were not previously returned from customers, which caused the shortage, but my constructive criticism would be to take this type of occurrence into account as always being a possibility, and maintain a slightly deeper loaner inventory. More

Excellent as always The service department was fantastic. I was kept up to date and informed. I was provided a courtesy loaner. The workmanship was excellent. Very pl The service department was fantastic. I was kept up to date and informed. I was provided a courtesy loaner. The workmanship was excellent. Very pleased. More

Great experience Ibrahim was our salesman and we appreciated his professionalism and courtesy. He was knowledgeable, polite, never pushy, and we believe he was sincere Ibrahim was our salesman and we appreciated his professionalism and courtesy. He was knowledgeable, polite, never pushy, and we believe he was sincere in trying to help us find a deal. More

Very professional and easy. I have purchased or leased 5 Audi’s from Devon/YBH and have always had a terrific experience. Gary Smith is a pleasure to work with as his product kno I have purchased or leased 5 Audi’s from Devon/YBH and have always had a terrific experience. Gary Smith is a pleasure to work with as his product knowledge is exceptional. I have sent two friends to Devon Audi and both made purchases as the result of the exceptional customer service. More

great service at a fair price Worked with John and he did a fantastic job explaining what needed to be done on my car. Service was done quickly while i waited in the comfortable wa Worked with John and he did a fantastic job explaining what needed to be done on my car. Service was done quickly while i waited in the comfortable waiting room. More

Efficient, spotless, helpful dealership service center Service is always prompt and they always take great care of me and my car. The dealership lobby is spotless and always has an array of snacks and dri Service is always prompt and they always take great care of me and my car. The dealership lobby is spotless and always has an array of snacks and drinks if you need them. More