
Audi Devon
Devon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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tires, inspection, emissions very well done, service was quick, i appreciate the overall check list each time i take the car in, very nice people timely return of my car loaner very well done, service was quick, i appreciate the overall check list each time i take the car in, very nice people timely return of my car loaner car was appreciated More
Lacking the extra care I expect from Audi Don't get me wrong, the people here are lovely, friendly, and accommodating. That being said, we recently purchased a 2016 Certified Q5 and shortly a Don't get me wrong, the people here are lovely, friendly, and accommodating. That being said, we recently purchased a 2016 Certified Q5 and shortly after the sun roof began to rattle, which was surprising. It became disappointing when we took it in and learned that this is an issue Audi knows about, but fine - things happen. We live about an hour drive from the dealership and made the drive to have the repair completed. We were given a fantastic loaner, which we greatly appreciated. A day or so later the car was ready and we picked it up. shortly into the drive on our way home, we realized the issue wasn't fixed. I feel this is something the dealership would have and could have detected if they checked their work after they completed it. We were then informed that it was possibly a 2 step process to fix the roof. If the first fix didn't work, they would replace the entire roof. Not ideal to have to drive back again, but fine. We were given another great loaner. They offered to drop our car off to us this time, which we really appreciated. Our car arrived the day we were leaving the country for a few months. I didn't think I would need to inspect the car upon its arrival, so we thanked the Audi employee and went about packing. Later when we parked our car, I noticed there were black, dirty hand prints all over the inside roof of the car from replacing the sun roof. They are stains I couldn't remove with interior cleaning wipes etc. I feel there is a lack of quality control after work is completed and I find that disappointing considering everything else about the dealership is great. I didn't have time to call the dealership yet again before the leaving the country, but will now need to deal with having the inside of our car properly cleaned when we return from our trip. While I feel everyone there is well intentioned, I would like to see more attention to detail in the future. More
Service Call on Q7 From my initial call to leaving the dealership same day with excellent service, I was impressed. The team was amazing and it was a quick process. Very From my initial call to leaving the dealership same day with excellent service, I was impressed. The team was amazing and it was a quick process. Very impressed with service team and also the cleanliness and offerings of the service waiting area. More
Recall service and tire light Service staff was super nice. He listened, was polite, got the service done, and answered my question. When a suggestion was made by the technicians, Service staff was super nice. He listened, was polite, got the service done, and answered my question. When a suggestion was made by the technicians, he explained their finding and asked what I wanted to do. More
Great service!! The best When you arrive they greet you with a smile. Explaining what was was going to go on and how long it’s gonna take was perfect. Everything was fixed pro When you arrive they greet you with a smile. Explaining what was was going to go on and how long it’s gonna take was perfect. Everything was fixed properly and on time. They are the best at Devon Audi! More
The dealership made me feel like family From my first phone call to my most recent communication The Dealership of Audi Devon made me feel like family. Alan my Audi Brand Specialist made the From my first phone call to my most recent communication The Dealership of Audi Devon made me feel like family. Alan my Audi Brand Specialist made the selection process simple and easy. When it came to the paperwork, which everyone dreads, Demery, the Audi Finance Manager made the process almost enjoyable. No high pressure sales tactics, no upcharge this or that, just a pleasure to be in the presence of true professionals. I am a Audi Devon customer for life!! More
Quick, easy, professional This is my first Audi, and was my first service appointment. I was impressed with the check in process, speed at which I was on my way, as well as to This is my first Audi, and was my first service appointment. I was impressed with the check in process, speed at which I was on my way, as well as to complete the appointment. I loved the ability to access information via text and the loaner vehicle was perfect. Kristian was super helpful & professional More
Excellent Service Department The Service Department does an awesome job each time I take my care to be serviced. I would definitely recommend AUDI Devon to anyone that is interest The Service Department does an awesome job each time I take my care to be serviced. I would definitely recommend AUDI Devon to anyone that is interested in having a great service experience with their Audi vehicle. More
Efficient & Courteous The main reason we purchased a new Q5 is because they way the service department handled a problem with our A6. They listened and addressed the brake The main reason we purchased a new Q5 is because they way the service department handled a problem with our A6. They listened and addressed the brake issue in a responsible and reasonable manner. More
above exectations Q5 was scheduled for inspection and oil change. Got a call the following day that they hadn't completed a required window adjustment recall. Rather th Q5 was scheduled for inspection and oil change. Got a call the following day that they hadn't completed a required window adjustment recall. Rather than bring it in again, Bill offered to send someone out to pick it up. They arrived exactly on time and had it returned even earlier than promised. More