Audi Devon

Awesome! Great service and Dane was really helpful! Thank you Devon Audi for great service and all of your help! I would highly recommend! Thank you! Great service and Dane was really helpful! Thank you Devon Audi for great service and all of your help! I would highly recommend! Thank you! More

Outstanding I’ve had a great experience with Audi Devon so far. The people have been knowledgeable, kind and transparent in my dealings with them. This includes e I’ve had a great experience with Audi Devon so far. The people have been knowledgeable, kind and transparent in my dealings with them. This includes everyone from Sales to Financing to Service. More

Above and beyond customer service We've always been satisfied with the level of service at Audi of Devon and had our vehicle towed there recently to get serviced when the car would no We've always been satisfied with the level of service at Audi of Devon and had our vehicle towed there recently to get serviced when the car would no longer start and had the dreaded "Check Engine" light. My 2012 Audi Q5 had experienced a catastrophic engine failure due to a known timing chain issue associated with Audi vehicles with the 2.0L turbo engines of certain model years. Unfortunately, my vehicle's VIN was not included in the group of identified vehicles and was not subject to complete coverage of repair. The service manager, Kyle, suggested that I contact Audi corporate to see if they would be open to covering the repairs under "good will". I spoke with a very nice corporate representative who worked on my case and tried to work with the service manager at Audi of Devon to come to a satisfactory resolution. Based on the vehicle's profile and service history, Audi corporate and Audi Devon stated they would only cover the parts of the repair and this would leave me to cover the cost of labor. Joseph Kranz from the service department took it a step further and worked with Frank in sales to come up with an offer to give me full trade-in value of the Q5 if I purchased any New or Used vehicle from their lot and Audi of Devon would absorb the complete cost of repair of the vehicle. I felt that this was a very generous offer by Audi of Devon and it demonstrated their level of commitment to the customer. Based on this experience, I would recommend this dealer to other customers and I would highly consider returning for future Audi purchases. More

Excellent Service Audi Devon continues to provide the best overall customer service experience. From scheduling, communications, the actual vehicle service, and cost, m Audi Devon continues to provide the best overall customer service experience. From scheduling, communications, the actual vehicle service, and cost, my expectations are always met and/or exceeded. They give me no reason to use any other dealer to service my Audi. Extremely satisfied,, and that’s not easy to do! More

very efficient experience My experience at Audi Devon is always stellar. Bill Finn was professional, knowledgable, and polite. The drop-off and pick-up is always efficient. Th My experience at Audi Devon is always stellar. Bill Finn was professional, knowledgable, and polite. The drop-off and pick-up is always efficient. Though I live closer to Audi West Chester, using Audi Devon service is worth the drive More

Customer service person Bill was excellent in helping me get a loaner car the night before my appointment. He supplied me with pricing on future service package choices. was excellent in helping me get a loaner car the night before my appointment. He supplied me with pricing on future service package choices. More

Best service I have been using Audi Devon for a few years now and find their service to be excellent. They always find a way to go that extra step to make your exp I have been using Audi Devon for a few years now and find their service to be excellent. They always find a way to go that extra step to make your experience enjoyable. I still go to them even with us moving further away because I like the people and the services. More

State Inspection and Recall Repair Andre was extremely professional, kept me informed of what the car needed and the schedule within which the work would be done. Options were provided Andre was extremely professional, kept me informed of what the car needed and the schedule within which the work would be done. Options were provided for transportation so I was not inconvenienced and work was done on time. Thank you for helping us transition to a new state and find our new Audi home. More

Friendly, Professional, & Reliable I have been a customer of Audi Devon for 15+ years. I have always appreciated the honesty, transparency, fairness, and genuine concern of the staff. I have been a customer of Audi Devon for 15+ years. I have always appreciated the honesty, transparency, fairness, and genuine concern of the staff. I am looking forward to remaining a customer for many years to come. More