Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Devon
Devon, PA
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area.
Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,920 reviews
April 30, 2019
Best service I have been using Audi Devon for a few years now and find their service to be excellent. They always find a way to go that extra step to make your exp I have been using Audi Devon for a few years now and find their service to be excellent. They always find a way to go that extra step to make your experience enjoyable. I still go to them even with us moving further away because I like the people and the services. More
by PTRBOSS
Verified CustomerEmployees Worked With
Service staff
April 30, 2019
very efficient experience My experience at Audi Devon is always stellar. Bill Finn was professional, knowledgable, and polite. The drop-off and pick-up is always efficient. Th My experience at Audi Devon is always stellar. Bill Finn was professional, knowledgable, and polite. The drop-off and pick-up is always efficient. Though I live closer to Audi West Chester, using Audi Devon service is worth the drive More
by DRHUMERUS
Employees Worked With
Bill Finn
April 29, 2019
Be careful- take detailed notes of everything they quote I have mixed feelings about this dealership. We started working with David for my new Audi A6. We agreed on a price, I signed a paper with an initial I have mixed feelings about this dealership. We started working with David for my new Audi A6. We agreed on a price, I signed a paper with an initial deposit. I was told my car have been found and it’s getting transported within 2 days. Of course - it did not, and I shared my displeasure with David. He immediately arranged for a loaner- which I was happy about. The day of purchase experience- we started going over the details with the finance team and they shared the price with me. The paper I signed had 15K miles prices listed on them but what finance told me that there was a mistake and that’s the price for 12K miles lease. While we were talking - David’s manager walked in - and instead of apologizing and owning up to the mistake, started to scream, was really disrespectful and told us that I was trying to cheat them. David jumped in and they left. We did buy the car but I wasn’t really happy with the experience. Also - a lot of numbers that David shared were different than what finance was telling us (for example he said it’s 15 cents per miles if we go over our allocated quota while finance told us it’s 25 cents). I really wish I could have recorded the whole incident. I thought Audi Wynnwood was bad and then I saw the true colors of some of these guys. So many of my company employees purchase car from this dealer and i’ve actually informed all the local employees to be careful about this dealer. More
by GoodIndian
April 28, 2019
State Inspection and Recall Repair Andre was extremely professional, kept me informed of what the car needed and the schedule within which the work would be done. Options were provided Andre was extremely professional, kept me informed of what the car needed and the schedule within which the work would be done. Options were provided for transportation so I was not inconvenienced and work was done on time. Thank you for helping us transition to a new state and find our new Audi home. More
by ERIN LEAVITT
Employees Worked With
Andre Barnett
April 28, 2019
Friendly, Professional, & Reliable I have been a customer of Audi Devon for 15+ years. I have always appreciated the honesty, transparency, fairness, and genuine concern of the staff. I have been a customer of Audi Devon for 15+ years. I have always appreciated the honesty, transparency, fairness, and genuine concern of the staff. I am looking forward to remaining a customer for many years to come. More
by Chris
Employees Worked With
Bill Finn
April 25, 2019
Expected more I brought my car in because it was making a noise at low speeds and braking. Day one - I was told it was my brake pads. They replaced them. On my way I brought my car in because it was making a noise at low speeds and braking. Day one - I was told it was my brake pads. They replaced them. On my way home that night I instantly heard the noise. The notes from mechanic said he drove to confirm noise stopped - but there’s no way that happened. I then took back next morning and was greeted by a rude woman who basically insinuated I was making up this noise. So I was late for work so I could drive w “Lee” - Lee hears noise on first turn out of Parking lot. I called back around 1 that day - to find out no one was working on it because the mechanic who saw day before was off. I just wish I would have been told that because I wouldn’t have rushed to bring it back in. Ultimately they determined that bolts needed to be replaced. I’m not sure what the mechanic actually did the first day. Christian was my service guy- he was awesome! This was no way his fault at all but I certainly didn’t appreciate the woman who was working in there. More
by KIMMOYER3
Employees Worked With
Christian
April 25, 2019
Excellent Service Had a great first experience with the service center. They were quick and very polite and professional. Our sales rep was great and easy to work wit Had a great first experience with the service center. They were quick and very polite and professional. Our sales rep was great and easy to work with. More
by rrbucci
Employees Worked With
April 24, 2019
New car Tom did an amazing job. He showed me all of the new features that my new S5 has! Everything went so smoothly, and the car was perfectly prepared! Tom did an amazing job. He showed me all of the new features that my new S5 has! Everything went so smoothly, and the car was perfectly prepared! More
by CHERYL
April 24, 2019
Excellent Service. Bill was especially helpful! This franchise is excellent because of the staff! Service and emergencies are always a pleasant experience. Shout out to Bill - who is always friend This franchise is excellent because of the staff! Service and emergencies are always a pleasant experience. Shout out to Bill - who is always friendly and exceptionally helpful! More
by Danica
Employees Worked With
Bill, Gina Macerato
April 24, 2019
Efficient Professional Knoweldgeable Service This review is to ackowledge Bill who somehow is always on hand when I come to the service department. That makes my visits pleasant and seamless. I t This review is to ackowledge Bill who somehow is always on hand when I come to the service department. That makes my visits pleasant and seamless. I think he epitomizes the quality of this dealership. Thanks Bill. More
by SLGT25
Employees Worked With
Bill
