Back

Audi Devon

Devon, PA

4.9
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Contact Dealership

222 W Lancaster Ave

Devon, PA

19333

Directions

By Type

Showing 2,920 reviews

March 09, 2022

The salesperson was courteous and did a good job of locating a car that met my needs. He gave an overview of the vehicle and services available and was available for follow-up phone calls. More

by GMCNALLY47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : karl
Mar 10, 2022 -

Audi Devon responded

We're glad to hear that our sales team helped you find a great car! Thank you for your business and for taking the time to share - we wish you many safe miles ahead. Enjoy, from the whole Audi Devon staff!

March 09, 2022

Great service, always helpful, and went out of their way to help throughout process and beyond More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Audi Devon responded

This feedback is music to our ears! Thank you for choosing Audi Devon and for stopping by to share your experience with our team. We wish you safe and happy driving ahead!

March 08, 2022

My recall work went well. I was given a loaner, though I had not requested one initially. The job was finished as promised by noon. I went back unannounced a week later when More

by ROGIEMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
John atthe service job was very professional
Mar 09, 2022 -

Audi Devon responded

It was our pleasure to assist you with your service needs! Thank you for choosing Audi Devon and for stopping by to share your experience. We hope to welcome you back again down the road!

March 07, 2022

Recently purchased new Audi. Excellent experience. Friendly and knowledgeable staff. Car delivery went perfectly. No issues. Have had multiple only positive experience with this More

by syarmark22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Audi Devon team. Drive safely in your new vehicle, and hope to see you back again down the road!

Mar 08, 2022 -

syarmark22 responded

Thanks again. Scott

March 07, 2022

Kyle was very courteous and helpful. The overall time for service was reasonable. The facility was nice. More

by sunil.d.rege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Mar 07, 2022 -

Audi Devon responded

Sunil, we're so grateful for your positive feedback about your recent visit to Audi Devon! Kyle and the team here are always willing to lend a hand with your service needs, and we're glad to hear our efficient care made your visit such a success. Many thanks from all of us at the dealership, and we look forward to your next stop by!

March 06, 2022

Faster than expected but cost more than I expected, good service though. Would recommend to others. More

by BRYAN.KISSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, not listed
Mar 07, 2022 -

Audi Devon responded

Bryan - Thank you for this feedback. If you have any questions about the price of your service, please don't hesitate to give me a call. We appreciate your recommendation! Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

March 04, 2022

Purchased our 2018 Q5 at Audi of Devon. We have been more than satisfied with both the Q5 and the service department. The service department has always treated us with respect. They clea More

by FrankP1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom, service consultant
Mar 04, 2022 -

Audi Devon responded

Frank, it means the world to us to hear such positive feedback about our service team's efficiency and communicative care! We're honored to be your chosen service providers for your 2018 Audi Q5, and we hope we'll have many more chances to go the extra mile for you at Audi Devon as the miles add up!

Mar 04, 2022 -

FrankP1944 responded

One correction: Our Q5 is a 2018, NOT a 2015!

March 04, 2022

I am pleased with the service. Only the issue was that the loaner car delivery was delayed without a prior notice to me. In addition, It was not a SUV that I wanted. More

by TAI.BAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Mar 07, 2022 -

Audi Devon responded

Thanks for the feedback. We are sorry that our team was not more communicative surrounding the delivery of your loaner vehicle. We'll make a note of this for next time. Please give us a call if we can do anything else for you. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

March 03, 2022

Everyone is always very pleasant and eager to help. You still get the upsale in service but it is respectful and very clear. More

by WEDENGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2022 -

Audi Devon responded

It is terrific to hear that you have always had such positive experiences with our team! Thank you for choosing Audi Devon and for taking the time to share your support. Drive safely until we see you again!

March 02, 2022

Friendly and straight forward sales team. Great service that is devoid of surprises. What is not to like? More

by shacker mourad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Mar 02, 2022 -

Audi Devon responded

Your feedback means so much to us! Thank you for being a great Audi Devon customer, we hope to welcome you back for all your future service needs.

...
59
...