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Audi Devon

Devon, PA

4.9
2,911 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,911 reviews

August 03, 2021

Excellent service as usual. I had to wait for service since there were no loaner cars available. The staff were very courteous and helpful. Car was sparkling clean at the end of the service. More

by DRTREVINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in service department
Aug 03, 2021 -

Audi Devon responded

Thank you for the great review! While we apologize for the inconvenience regarding the loaner vehicle, we are glad to hear that you had a successful and accommodating service experience working with us. Drive safely, and we hope to earn your business again at Audi Devon!

August 03, 2021

People go out of their way to help you there. Was going to arrive slightly after service hours and front desk offered to hold the keys for me for an hour later. More

by SARAHSIDIQI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk & service
Aug 04, 2021 -

Audi Devon responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time! - Audi Devon

August 02, 2021

Service at Audi Devon is always a pleasure. Work is done in a timely matter with great courtesy. I would never want to have service anywhere else. More

by PAWLOWSKINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2021 -

Audi Devon responded

Thank you for your trust in our team here at Audi Devon! We are happy to have you as a customer and we look forward to welcoming you back next time.

August 02, 2021

Sales and Service are easy to work with. Everyone is pleasant and accommodating. Scheduling a loaner was convenient and the transaction to purchase the vehicle was simple. More

by gzinni519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haddad, Demery Hanna
Aug 02, 2021 -

Audi Devon responded

Thank you for posting about your recent service experience! We are delighted to hear that your visit went smoothly. Our team at Audi Devon wishes you safe and happy driving!

August 01, 2021

Charge me to diagnose my power steering noise problem, dealership claim there’s nothing wrong and charged $150… The vehicle is still making the noise and it’s seems to be getting worst….I was charge for n More

by Vincyendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle laws
July 30, 2021

I have been very pleased with all of my visits to Devon Audi. Even when I’ve come for a question. They said that I could come in for car washes because the car wash place knock off some grille trim. That w More

by JANEBROWN1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service scheduler and service writer
Jul 30, 2021 -

Audi Devon responded

It's great to hear that you're pleased with Audi Devon! We love to hear from happy customers, so thank you! It's wonderful that our team washes your car when you need it. Thanks for the 5 stars!

July 30, 2021

Everyone was very nice but the technical issue with phone, radio, and navigation still purists. It doesn't seem like the problem with the communication with the internet had been encountered before.. More

by PWARD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Audi Devon responded

Thank you for reaching out. I'm very sorry to hear that you are still experiencing issues with your vehicle and can understand why this would be so frustrating. I would like to look into the details of what's happening here, but without your full name I won't be able to find your contact information. Please give me a call when you have a free moment so that I can help. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Aug 10, 2021 -

PWARD3 responded

Pat Ward. 2021 A6. (610)304-4343

July 30, 2021

Our 2013 Audi A6 needed a new headlight bulb, state inspection and 95K maintenance service. These tasks were completed quickly and well, waiting lounge was spotless and comfortable and our service advi More

by TROISCHIENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jul 30, 2021 -

Audi Devon responded

We're delighted to learn that you had a pleasant service visit with your 2013 Audi A6, courtesy of the Audi Devon team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Take care!

July 29, 2021

Wonderful and easy experience purchasing my first Audi SUV! A very friendly team as well. Would highly recommend this dealer to anyone looking for quality service! More

by M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jul 29, 2021 -

Audi Devon responded

Thank you for the outstanding feedback and for trusting the Audi Devon team to pair you with the perfect vehicle! We hope you love it for years to come. See you next time!

July 29, 2021

Excellent service appointment as usual. Things were handled promptly and the advisor was very nice. Audi Devon is my favorite dealership to use for my needs. More

by JDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jul 30, 2021 -

Audi Devon responded

Thanks for the great review of Audi Devon! We're happy to have you as a loyal customer, and we're pleased that your service was prompt and pleasant.

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