Audi Devon

I had one of the most terrible experiences working with Karl Vonder Schmalz. As a young female and first-time car buyer, I was met with disrespect and misogyny. When I first came in and started to question Karl Vonder Schmalz. As a young female and first-time car buyer, I was met with disrespect and misogyny. When I first came in and started to question the vehicle's mechanical record I was questioned in a way that made me felt belittled. I then stepped away from the car because I didn't feel as though it was in good shape. Karl reached out again and said he would 'allow' me to take it to a mechanic. I did just that, spent $200 of my own money, and returned to the dealership with some concerns about the brakes and tires. When I asked if he could lower the price due to the looming $2K cost to get these things fixed, he stared at me and coldly and would not budge. Everyone is trying to get the best deal and I have no problem negotiating but how he handled the conversation is what bothered me. He made me feel inadequate and unjustified in my questioning. I walked away from the car. I expressed this experience to the general manager John who was horrified and made sure I felt welcomed and respected. I ended up buying the car (with no reduction in ticket price) from John, but left the dealership with a poor taste in my mouth. If you're looking to buy from Devon Audi, I would not suggest working with Karl - especially if you are a young female. More

Dave made the process simple and low pressure. He was polite and friendly. There was no need to shop around once I drove an Audi. The base model has everything. Leather seats standard. Technology is supe polite and friendly. There was no need to shop around once I drove an Audi. The base model has everything. Leather seats standard. Technology is superlative. Fun to drive. More

It’s not easy to find a car in today’s market but David It’s not easy to find a car in today’s market but David helped me to find the car I want. Fluent trade in and buy process. One of the best buying exp It’s not easy to find a car in today’s market but David helped me to find the car I want. Fluent trade in and buy process. One of the best buying experience I have. More

Tremendous service; very efficient and very professional staff!!! I am very impressed with every aspect of this dealership's service department. I look forward to leasing another Audi and getting it servi staff!!! I am very impressed with every aspect of this dealership's service department. I look forward to leasing another Audi and getting it serviced at Devon. More

Well Run. Efficient and professional. Clean facility. Loaner car and my car was waiting for me at drop off and pick up. No time wasted. Highly recommended. Loaner car and my car was waiting for me at drop off and pick up. No time wasted. Highly recommended. More

My experience at Audi Devon was excellent. From the answer to my on-line inquiry to meeting my salesperson through completing the trasaction; everything was smooth and easy answer to my on-line inquiry to meeting my salesperson through completing the trasaction; everything was smooth and easy More

Everything went really well. Team was clear on what work was being completed and why. The waiting area was great to get some work done as well. Very happy all the way around was being completed and why. The waiting area was great to get some work done as well. Very happy all the way around More

This visit for state inspection was the usual rapid courteous experience. I was just settling into some reading when that the work was done and the washed car was ready. courteous experience. I was just settling into some reading when that the work was done and the washed car was ready. More

Excellent customer service. No loaner cars available, on my short notice, so I had a friend drop me off and return with me. I was very impressed with the video update and explanation of the services about my short notice, so I had a friend drop me off and return with me. I was very impressed with the video update and explanation of the services about to be performed. I can definitely say I will be driving an Audi in the many years to come! More

Excellent service as usual. I had to wait for service since there were no loaner cars available. The staff were very courteous and helpful. Car was sparkling clean at the end of the service. since there were no loaner cars available. The staff were very courteous and helpful. Car was sparkling clean at the end of the service. More