Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Devon - Service Center

Devon, PA

4.7
1,663 Reviews

1,663 Reviews of Audi Devon - Service Center

Sort by
December 16, 2022

Everyone in service listened to and paid attention to my recent service visit. All seems to be well More

by RUPAUL129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Donovan, Joe the service manager
Report | Print
Dec 19, 2022 -

Audi Devon responded

We are pleased to hear this! Thank you for the kind review of us here at Audi Devon!

Dec 19, 2022 -

RUPAUL129 responded

What I said was truth. The truth is always easy to relay

Helpful
December 16, 2022

My first experience at Audi Devon was fabulous. The staff was attentive, courteous and efficient! More

by CAROLCOWHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
Report | Print
Dec 19, 2022 -

Audi Devon responded

It's great to hear that our team took such great care of you! Thank you for choosing Audi Devon and for sharing your experience. Safe travels ahead!

Helpful
December 10, 2022

Everything ws fine. This is probably the 5th survey I've completed about this one visit. Stop being so needee!!! More

by JKINTSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 12, 2022 -

Audi Devon responded

Thank you for your feedback about us here at Audi Devon. We are thankful to have you as a customer and hope to see you again!

Dec 12, 2022 -

JKINTSCH responded

PLEASE STOP THESE MESSAGES. I'VE ANSWERED NOW 6 TIMES. ARE YOU REALLY THAT INSECURE??? AND YES, I'M YELLING!!!

Helpful
December 10, 2022

Mr pomeroy salesman was the reason I purchased my non gm or ford product, . The most , understanding and truthful person that I have spoken with on the phone in 3 months of looking . Also Nathan in finance More

by RHERTER1969
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Pomeroy 5 star
Report | Print
Dec 12, 2022 -

Audi Devon responded

Thank you for taking a moment to let us know about your exceptional buying experience with our team! We're so happy to hear our commitment to great customer service stood out to you. All of us at Audi Devon hope you enjoy the new ride. Have a great day!

Helpful
December 08, 2022

John L in service was great to work with while I had 2 cars in back to back for yearly service. Thanks John! More

by whit1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John L - service advisor
Report | Print
Dec 08, 2022 -

Audi Devon responded

We’re delighted to get your 5-star review. John will appreciate the shoutout! Thank you for working with us here at Audi Devon.

Helpful
December 06, 2022

The lease end purchase experience is wonderful. Karl and Alan helped with the paper work virtually and signed all the paper with Nathan in 10 minutes. The service department also did great job to r More

by Wenhai
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Audi Devon responded

Thank you for sharing your purchasing experience with Audi Devon! We will be sure to pass along your kudos to Karl, Alan, Nathan, and the team. We hope you have your wife have a fantastic day!

Helpful
November 29, 2022

I had routine maintenance service. Everyone was friendly and professional. The only downside was having to wait weeks for my appointment due to staffing issues. More

by bpdevlin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 30, 2022 -

Audi Devon responded

Thanks for trusting Audi Devon with your vehicle's service. We're happy that the team was professional and friendly, but we're sorry for the wait for service. We strive for best-in-class customer care, and we appreciate your comments abut how we can improve. Please reach out to me with any additional questions. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Helpful
November 29, 2022

Audi Devon went above and beyond to take care of us and minimize any inconvenience while fixing our car More

by JDSHI560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Report | Print
Nov 30, 2022 -

Audi Devon responded

Going above and beyond is what we're known for here at Audi Devon. Have a good day.

Helpful
November 23, 2022

People are nice and very easy to work with when scheduling my vehicles for maintenance. More

by raytreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Nov 28, 2022 -

Audi Devon responded

Thanks so much for taking a moment to recommend the Audi Devon team. We're happy to hear you had a great experience with us!

Helpful
November 21, 2022

Jonathan, Andre, Bill and the rest of the "Service Team" are the best. Professional, courteous and expediant. I have been coming here for years and will continue the same. More

by CHARLES.GLACKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Report | Print
Nov 21, 2022 -

Audi Devon responded

Charles, thanks for sharing your wonderful appreciation for Jonathan, Andre, Bill, and the rest of the service team! It's an honor to work with loyal Audi Devon customers like you. Until next time!

Helpful
1
2
3
...
167