I recently purchased a used Lexus at this dealership after many months of looking. Living in Kansas City, and purchasing a car, sight unseen, can be a risky endeavor. Jim, however, made the transaction very transparent, and bent over backwards to make the purchase very comfortable. He took extra pictures of the car with his cell phone before I committed to the purchase, and followed up with several phone calls to make sure all of my questions were addressed, and the paperwork was in order. Jim even called on Sunday....he is very thorough and honest. I flew in and Jim picked me up from the airport himself. The staff at the dealership were very courteous, and before I began my journey home, found out the service department had put new tires on the car....what a pleasant surprise. Jim went out of his way to make sure everything went smoothly, even calling me to make sure I made it back to KC safely. I would have no problem recommending the dealership, and Jim specifically, for a great car buying experience.