Audi Fort Lauderdale

Dangerous for your vehicle I brought my vehicle in to do its 20k service at the Fort Lauderdale Audi dealership on a Saturday in July and was given a loaner because they couldn' I brought my vehicle in to do its 20k service at the Fort Lauderdale Audi dealership on a Saturday in July and was given a loaner because they couldn't complete the service apparently until after the July 4th holidays. The loaner was dirty and had garbage in the trunk as well as the tires were low on air. It seemed like they could care less about the Audi brand and image. I returned to pick up my vehicle 2 days later and found a huge dent on the front of my hood. It looked like a tool had dropped facefirst on the hood and left not only a sizable dent but also three long scratch lines. I brought the vehicle in to show Audi what they did to my vehicle and a manager casually replied that this is the work of a stone on a highway. Insulting my intelligence with this nonsense, they then sent me an email stating that they would only take care of the problem if I left a positive review for the dealership. I have now contacted the corporate offices about the deceiftul and horrid service and practices that are ongoing at Audi of Fort Lauderdale. I will never return to this location and would warn anyone who loves their car to avoid them. The managers are disengenous and seem apt to bribing. I hope that corporate will address my concerns asap and discipline this location immediately. More

Delivering Excellence Very professional saler, Mr. Gilbert knows very well the Audi automotives. He informed all the qualities with details. He delivers excellent at his C Very professional saler, Mr. Gilbert knows very well the Audi automotives. He informed all the qualities with details. He delivers excellent at his Custumer. Mr. Gilbert worked very well to find the BEST for me. Thanks a lot! More

Excellent sales & service experience Our experience at Audi Ft Lauderdale has been exceptional from the initial purchase to finance & now service. It truly feels like a family when I walk Our experience at Audi Ft Lauderdale has been exceptional from the initial purchase to finance & now service. It truly feels like a family when I walk into the delearship. A very special recommendation goes to Abbas Masri. He goes above & beyond our sales experience to make sure our Audi needs are met. It gives me tremendous piece of mind to know we have a very knowledgeable & dedicated professional on our side. We highly recommend Abbas if you are considering an Audi. More

Deceptive practices Awful experience here just purchased brand-new vehicle they gave me the runaround from the sales guy to the actual manager and finance manager wh Awful experience here just purchased brand-new vehicle they gave me the runaround from the sales guy to the actual manager and finance manager who kept switching up numbers and fees . This whole dealership is shady I wish I had read the reviews prior to purchasing here. Just one big rip off! But they confirmed a delivery date for our vehicle on Monday before Our purchase which was the criteria for buying the car and they confirmed everything OK with the carrier . After speaking to the carrier and not receiving the car timely they said that they never promised any timing of delivery . When I called to get our issues resolved and get clarity on what happened no one is around to respond no one returns calls . Beware More

Deceptive Service Repairs I recently, took my vehicle into the shop for major repairs. I spent thousands of dollars at this dealership. Upon, the completion of my repairs, I I recently, took my vehicle into the shop for major repairs. I spent thousands of dollars at this dealership. Upon, the completion of my repairs, I pick the vehicle up and two days later, I had more problems then when I came into the shop. The service person SM appeared to be incompetent to know anything what was going on. I return the vehicle back to the shop, as they completely, messed up the vehicle. They kept my vehicle for almost a month. I called and emailed the service guy, several times. No response, then I jad to physically go to the shop. As I approached the counter, it appeared I was giving the run around. I was advised my car would be ready, it only needed a recharge. Four days after I received a call stating that, my vehicle was ready to go. The next day I get a call from the service manager explaining they wanted to put me into a pre-owned vehicle because the vehicle was old. It is my intent that the service department took advantage of this consumer, They lied, no communication between the service manager and the service personnel. I would not recommend this dealership to anyone. They destroyed my vehicle with the intent to get me to purchase a new vehicle. More