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Audi Fort Lauderdale

Fort Lauderdale, FL

4.7
2,209 Reviews
Family owned and operated, we are a full-service Audi dealership serving all of Broward, Miami-Dade and Palm Beach Counties. Audi Fort Lauderdale is an Audi Magna Society winner with friendly and helpful sales associates and highly-skilled Certified Service Technicians. With customer service as our first priority, Audi Fort Lauderdale is South Florida's premier Audi dealership!
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1200 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 2,209 reviews

August 05, 2023

Shame on you Audi Ft Lauderdale. Customer Experience = zero. Just like your quality control. X More

by KSTENDAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Catalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmer
Aug 07, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, K! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

August 04, 2023

Almost everyone was very cordial and nice. However the initial salesman at one point got up from his chair very aggressively and told me to go to another dealership while flailing his arm with More

by MCHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, M! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

August 04, 2023

Mario was wonderful, made the buying experience simple and painless. They offered me a great deal and the finance department was also amazing. I live in Boca where there is a closer dealership but thes More

by d4ibm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
There was someone in finance who I did my paperwork with who was also exceptional but I forgot his name., Aryeh Fox, Mario Awad
Aug 07, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, D! We are glad you had a pleasant experience with us!

August 04, 2023

Everyone was very nice and everything ran smoothly. The area was clean and opened on time. More

by HEATHER.SACHLEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho (Service)
Aug 07, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Heather!

August 03, 2023

Danny was excellent! Provided a ride home and back to the dealership. Same day service and gave me total attention. More

by gomesjhf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 07, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Gomes!

August 03, 2023

Went in for the second year check up and a tire rotate/balance. No issues with getting in. Thank you for the reminder to empty out the hatchback. Really sorry about that. I know there was a lot of More

by youn6447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person that had to empty the hatchback
Aug 07, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful feedback, Youn! We hope to see you again soon!

August 02, 2023

Our Service Manager (Danny G) is extremely customer focused. He listens well, and ensures service issues are handled efficiently and completely. After sale service is very important to me when picking More

by JOHNKELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Aug 02, 2023 -

Audi Fort Lauderdale responded

We appreciate your wonderful review, John!

August 02, 2023

I went into the dealership with questions regarding repairs to my car. I spoke tp Cristina Arguello. She answered all my questions and helped with a repair. She is awesome! More

by SWEETPEA6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina arguello
Aug 03, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful feedback!

July 31, 2023

Service writer Jean Camacho was so professional, polite & patient. Once he discovered I hadn't checked in at service desk, he got permission from the manager to get me in & out in no time. Thanks again Jean, More

by Karen McCray
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Aug 01, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous review, Karen! We are glad you had a positive experience with us!

July 30, 2023

Abbas was great and very thorough with all steps! Walked into the dealership to browse and left with a new car. Very happy with the deal. 5 stars from me More

by NFRAGOMELI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Fort Lauderdale responded

We appreciate your five-star review! We hope to see you again soon!

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