Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
842 Reviews of Audi Fort Lauderdale - Service Center
I only take my car to Audi Fort Lauderdale. Super honest , incredibly knowledgeable people to work with. Best in the industry. Will continue to have my business every time. Thank you! Super honest , incredibly knowledgeable people to work with. Best in the industry. Will continue to have my business every time. Thank you! More
Audi service has always been wonderful for whatever my car has needed. the videos they take are very helpful. Also Anna is definitely one of the best service managers I have encountered, she was so helpfu car has needed. the videos they take are very helpful. Also Anna is definitely one of the best service managers I have encountered, she was so helpful with explaining the repair details and arranging transportation for me. More
Since this dealership is the closest to me, I have been going there for years when I need it. But I can't say that I am very happy. Whenever I call the service on the phone, it is very difficult to find so going there for years when I need it. But I can't say that I am very happy. Whenever I call the service on the phone, it is very difficult to find someone to solve my problem or to answer the phone. Despite trying to reach me many times, I could not get an answer and when I called the Miami dealership, it was both pleasing and sad to find the answer on my first call. Sometimes I research my own question, find it and solve it myself. A customer service quality that I cannot associate with the Audi brand and quality. Maybe this dissatisfaction is due to the friendly and solution-oriented service that I received at the Audi service in Europe and that I am used to. Here, the customer is seen as a job that only needs to be solved and sent off. In Europe, where this brand was born, the customer is seen as a person to thank for choosing their brand and we leave the dealership feeling special and happy in the face of the service we receive. For this reason, when we go to the dealership and leave in there. We are comfortable and happy. When I leave the dealership here, I kinda say say of that thank God it is over and I pray that I will not come back for a long time. This is sad More
Steve Kincaid has sold me 3 - Q7s ! The best! However, the dealership needs more options in stock, other than all black and or white. It's been that way for years. The best! However, the dealership needs more options in stock, other than all black and or white. It's been that way for years. More
I was shocked to learned that I had to keep the nail in my tire in order for the warranty to be valid. I wish I had been told that when I purchased the tire warranty. . . .However, there was no way I would my tire in order for the warranty to be valid. I wish I had been told that when I purchased the tire warranty. . . .However, there was no way I would have been able to drive my car to your service dept. . . . The service rep told me that I could not prove it was indeed my car despite the fact that I took photos. . . .Please advise for future reference! More
Jason was awesome. The service was great and would always recommend him and his team to anyone that owns an Audi. The service was great and would always recommend him and his team to anyone that owns an Audi. More
The dealership made me feel extremely comfortable. Everyone was very welcoming and friendly, answering all my questions. Everyone was very welcoming and friendly, answering all my questions. More
David was very professional, courteous and clear in his explanation of the service. Audi of FLL very clean, comfortable and pleasant explanation of the service. Audi of FLL very clean, comfortable and pleasant More
Jason is friendly, professional and punctual you really cant ask for more from a service center. cant ask for more from a service center. More
Good support and immediate help when I arrived without appt for replacing my damaged tire appt for replacing my damaged tire More