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Audi Fort Myers - Service Center

Fort Myers, FL

3.7
373 Reviews

373 Reviews of Audi Fort Myers - Service Center

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July 29, 2021

Stay Away From These Crooks Service Department Bunch Of Stay Away From These Crooks Service Department Bunch Of Shark's!!! They are the biggest thieves One can see.. took My convertible in for a simple se More

by Jimmy m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Audi Fort Myers responded

Thank you for your feedback. Unfortunately 10 year old cars do require repairs eventually. We gave you a estimate for what repairs the vehicle needed. It is our job to report everything we see so you can make a choice to repair the vehicle or not. Being a used car dealer like yourself I would think you would be aware of that. It would be a injustice to you if you brought a vehicle in and we didn't give you an estimate for the needed repairs. I am sorry you feel the way you do.

Jul 29, 2021 -

Jimmy m responded

No because I took it to West Palm Beach Audi and they said that evething is ok you just a bunch of con men

Jul 29, 2021 -

Audi Fort Myers responded

I have a time stamped photo of the failed top strap and headliner if you or anyone else would like to see it. We do the right thing every time. We have nothing to hide. Good luck with you vehicle.

Jul 29, 2021 -

Jimmy m responded

Ok good luck

Jul 29, 2021 -

Jimmy m responded

I' already made my complaint to Audi North America. I'm not the first person who says that you are conmen west Palm said that nothing wrong with the storage box it is all fine But I have My reports From both places .. I'll make sure that you don't con anyone else

Jul 29, 2021 -

Audi Fort Myers responded

I look forward to responding to Audi of America as they stand behind repairing the vehicles correctly the first time and not rigging or patching repairs. Again best of luck with your Audi !!!!!!

Jul 29, 2021 -

Jimmy m responded

I don't have the time neither the energy to be responding back to your excuses obviously you are just trying to cover up for your conning It's ok . I have the paperwork from West Palm Beach that I forwarded it out in North America all is good my case is rested I'm no longer going to be responding to anything you have to say I will let Audi of North America and my reviews to handle everything all is good thank you for giving me this experience as I now know that if I buy any vehicles in Florida never to bring them to fort Myers everything is an experience in life

October 09, 2020

Always a helpful guy. Communicates with me and is always available if I have questions. Have bought two Audi’s from this location, never a bad experience. More

by Bkgerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Peach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Stuckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

Couldn't be happier with the service. Zach was polite, friendly and knowledgeable. Audi Fort Myers should be proud to have him representing them. My car was returned to me washed and with all concerns add More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Stuckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Went in for service because my light came on for tire issues. I had a nail in my tire and my tire needed to be replaced. I thought that I had a service plan. I questioned it and found out I was wrong More

by jfenske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Stuckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager Dave Forbes
September 29, 2020

Awesome service advisor and great service from their mechanics. Everyone is very friendly and accommodating I would definitely recommend this dealership to purchase a new or used car and come for servic More

by billg792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peach
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Great customer service and outstanding quality of repairs and service. They put the fun back into buying and owning a car. Always make me feel like their most important customer. More

by Flick34134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Peach
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Great process, friendly people. Clean environment. Brand new loaner vehicle. Will come back again. Video review of the work items is something I haven't seen before but was very helpful. More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Stuckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Excellent customer service! I felt like a value customer. Look forward to building rapport with Chris and Audi FM especially when I look to trade in my Q5 for new. Thank you! Chris is a terrific asset to More

by StephanieTall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mattia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Sal Schillaci consistently delivers world class customer service to his clients. He communicates to his customers on a regular basis while their vehicle is in for service. Customers all have a choice and More

by Roy.yonkers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Schillaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

In and out with no problems. Smooth as silk.Daniel Peach was very personable And explained things very well. I had no problems whatsoever. The loaner car was neat and clean. Process was easy More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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