Audi Fremont

He answered all of what I wanted to know. I could feel safer than other company thanks to him. I could feel safer than other company thanks to him. More

This is my first car in USA and the sales people Sang, Dante and manager Jim were very patient and supportive in helping me understanding the entire process. The concept of buying Audi went smoothly, than Dante and manager Jim were very patient and supportive in helping me understanding the entire process. The concept of buying Audi went smoothly, thanks to them and the dealership was clean and welcoming. As my car was not available in that dealership, they contacted other dealerships and got the car in 24 hours. So, all in all it was good feeling. More

I went to Audi Fremont for my third service. Scheduling the appointment was easy and hassle free, they provided me with the loaner vehicle. However, the overall experience was not good at all. Scheduling the appointment was easy and hassle free, they provided me with the loaner vehicle. However, the overall experience was not good at all. My car Audi Q3 2020 model is making clucking sounds when I am going over the bumps. This was the second time I gave my car to the dealership for this concern. First time - the technicians were unable to replicate the sound which is understandable and acceptable. However, this time I made sure to perform a road test with one of their employee and he was able to verify the sound. I came home and after a week when I reached out to Audi Fremont - they told me that there is no noise and technicians are unable to hear or replicate the sound in road test. Then I had to again go to their location - I did the road test again, verified the sound and guess what "same person was doing the road test " who did it the first time. They do not have proper communication within their dealership itself and he was joking with me that you could have told them to ask this person about the noise. "If I had to tell them, after doing the road test first time then what was his job and as if I remembered his name" This time I thought that the technicians will be able to find the root cause of the issue. Unfortunately, my service advisor told me that the technician said - "I am being advised by your service tech that the creaking sound is normal" , "The creek was verified and it is normal" -- Seriously!! Is it normal to have creaking sound in a newly bought car having 27k miles???? How come is this normal with a multinational motor brand. More

Excellent service and great communication Frank did a great job keeping me updated with the car progress great job keeping me updated with the car progress More

Felt like valued customer. Being regular here and satisfied with the services. Will be back here for future services. Being regular here and satisfied with the services. Will be back here for future services. More

Ken pretty much changed my mind about car salesmen. :) Keep up the good work and thank you for your help with our ‘22 Etron. :) Keep up the good work and thank you for your help with our ‘22 Etron. More

Audi Fremont is the best auto dealer for both sales and service. Absolutely top notch. service. Absolutely top notch. More

This is the best car salesman in the world. I’ve never had such a great experience buying a car with Justin. Don’t trust the finance people, but you can definitely trust Justin. I’ve never had such a great experience buying a car with Justin. Don’t trust the finance people, but you can definitely trust Justin. More

Glad we found our new Audi Family! Being a loyal Audi fan for 5 years, we are more than thrilled to have found a trusted dealer that we can rely on. From the moment we walked in Audi F Being a loyal Audi fan for 5 years, we are more than thrilled to have found a trusted dealer that we can rely on. From the moment we walked in Audi Fremont we were treated with professionalism and care. We are completely satisfied with our Q5 prestige! The staff was truly exceptional and informative from sales, management and finance department. They made our Buying experience with ease and the transaction process was such a breeze that we felt zero buying pressure, unlike your typical car dealership. Looking forward to coming back for services or future purchases. Thank You Fremont Audi!! More

From our first visit to know about the particular car we were interested, and to test drive. The salesman who informed us about the car and responded to all our questions and inquiries was very attentive an were interested, and to test drive. The salesman who informed us about the car and responded to all our questions and inquiries was very attentive and patient with us. The salesman knowledge of the Audi cars is outstanding. He was very professional throughout the handling of the car transaction. Even gave us update of the new car we were waiting. Then another wonderful experienced in the Finance dept. Arnel took time to informed us all informations pertaining to the the financing of our Q3 purchased. Took time to answer our questions and explained some that were not clear to us. Arnel was very knowledgeable , friendly and attentive to us. He went above to help my husband clarify a miss information from the Oakland dealer . Overall we appreciate the OUTSTANDING customer service of everyone involved in the purchased of our Audi Q3. Thank you Fremont Audi for your amazing dealer. My husband and I are looking forward to continue getting service from your dealer in the maintenance of our new Audi cars for years to come. More