Audi Fresno

Bryan was amazing! Prompt with replies, honest, and friendly. Hope to get him again next time. Check-in guys and billing girl were great as well. friendly. Hope to get him again next time. Check-in guys and billing girl were great as well. More

Made an appointment for 9 am and never looked at the car until after 3. All the work could not be completed. I hate to post a negative review but if the center becomes too busy their customers might prefer until after 3. All the work could not be completed. I hate to post a negative review but if the center becomes too busy their customers might prefer to be notified and given a choice for another day. Especially if not a local customer. More

The serrvice was ok. Noticed the mechanics left multiple grease stains along the bottom driver side entrance. Vehicle was not washed nor vacuumed as promised. grease stains along the bottom driver side entrance. Vehicle was not washed nor vacuumed as promised. More

Efficient service department, timely and courteous! Parting suggestions included tire wear, brake update, we would NOT go anywhere else for service! I inadvertently left a photo of my grandbaby in my l Parting suggestions included tire wear, brake update, we would NOT go anywhere else for service! I inadvertently left a photo of my grandbaby in my loaner car (a service much appreciated) and they called me to let me know....very friendly service! More

Thanks for the prompt comprehensive service. Love my service assistant and appropriately distanced and sterile process during these COVID times. Glad warranty paid for all. service assistant and appropriately distanced and sterile process during these COVID times. Glad warranty paid for all. More

The advisor that help me was very knowledgeable and helped me a lot. I won’t hesitate recommending somebody on the facility. He was very helpful. helped me a lot. I won’t hesitate recommending somebody on the facility. He was very helpful. More

Always met by helpful and pleasant service members. Shane runs a great service department. Didn’t catch the fella’s name that provided the loaner vehicle, but he was very pleasant as well. runs a great service department. Didn’t catch the fella’s name that provided the loaner vehicle, but he was very pleasant as well. More

There have been numerous discrepancies in service recommended and required under my lease terms when at lease-end. I should not have to perform services before they are due when turning in my car in recommended and required under my lease terms when at lease-end. I should not have to perform services before they are due when turning in my car in less than 30 days and 4K miles under allowed. More

Hugo is always available to answer questions and is very professional . A++ service. All our needs are met in time every time. Thank you to the whole team professional . A++ service. All our needs are met in time every time. Thank you to the whole team More

Excellent service and was kept informed and was timely with my service. They planned ahead to make the service appointment very efficient and pleasant. Had excellent experience with my service. They planned ahead to make the service appointment very efficient and pleasant. Had excellent experience More