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Audi Fresno

Fresno, CA

4.8
1,261 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,261 reviews

February 20, 2021

The staff at Audi Fresno has always been very professional, friendly from beginning to end. i also like that they always have a loaner car available to me so that I do not have to be without a ve More

by ROGER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Audi Fresno responded

It's great to hear that we were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 888-686-4289

February 20, 2021

Great service from everyone!JJ went above and beyond to Great service from everyone! JJ went above and beyond to make the transaction as smooth as possible! Paperwork has been simplified and works so well More

by Cindyemartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
Feb 21, 2021 -

Audi Fresno responded

Thank you, Cindy, for taking the time to share your thoughts on working with JJ and our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Kind Regards, Your Audi Fresno Team 559-500-4635

February 19, 2021

Bryan Sherpa awesome to work with!! Remembers you and your situation, extremely friendly and helpful! Dealership does need to improve on quality of cleaning of loaner vehicles, specifically windows ins More

by rpksandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Audi Fresno responded

Thank you so much for reviewing your experience with us! We're glad you enjoyed working with Bryan. We will discuss your feedback about our loaner vehicles with our team. We appreciate your business, and all of us here at Audi Fresno look forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

February 19, 2021

They are a good dealership. They are fair and communicate well. It’s nice to work with people that know you. Not just a number. More

by DannyIest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Urbano
Feb 20, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

February 18, 2021

Nothing but good things to say about the service at this dealership. Hugo did a great job communicating with me and my car was finished within the time frame I was quoted. The courtesy vehicle I was given w More

by Kristen F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Audi Fresno responded

Thank you for sharing your thoughts about your experience with Audi Fresno, Kristen. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

February 16, 2021

I had a 9am appt scheduled for an oil change. My car was not ready until 1630 and I was not given a car wash as requested due to the amount of time that was taken for the oil change. I waited in the lobby u More

by Felicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Audi Fresno responded

Hello Felicia, Thank you for taking the time to submit a review. We are so glad Bryan did a great job assisting you as always. We truly appreciate your business. We apologize, however, for the unusually long wait for your oil change and that there was insufficient time left for a car wash. If you would like to further discuss your concerns, feel free to contact us at your convenience. Kind Regards, Your Audi Fresno Team 888-686-4289

February 16, 2021

My experience at Audi of Fresno was great! It felt as a valued customer and was treated extremely well. No hassle no issues. Great experience overall. More

by dfmadero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

February 16, 2021

Audi of Fresno is the best. Hugo is a huge asset to your organization. He always takes such good care of me when I am there. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Audi Fresno responded

Thank you, Wendy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

February 16, 2021

Exceptional service, thank you for making it easy for me, from making the appointment, getting a rental car, and having my car back to me in 2 hrs, thank you again More

by Monika.Sherburne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Audi Fresno responded

Thank you so much, Monika, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

February 14, 2021

I could not ask for better care and service. I always am comfortable driving away and feel that everything has been analyzed and handled to my satisfaction. More

by JAYNEOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Audi Fresno responded

Jayne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

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