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Audi Gilbert - Service Center

Gilbert, AZ

N/A
9 Lifetime Reviews Review Dealership

9 Reviews of Audi Gilbert - Service Center

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February 15, 2019

"Service"

- Debstarita23

Travis in the service department was friendly, knowledgeable, and efficient. I was in for a 25000 mile service and he explained Audi Care to me and let me know this service was covered. He also had the car completed and washed in the promise time. Highly recommend

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Yes
Employees Worked With
Travis Lee
February 09, 2019

"2017 A3 quattro transmission issue"

- MJHURSTY

First off before I tell my story, I just want to say my experience with Audi of Gilbert service department was unbelievable and top notch. My service consultant Al Rizzo was extremely professional, friendly and would give him 6 stars if I could. He listened to everything I had to say and did not rush me in and out like I was just another number.. I bought my 2017 Audi new from the Chandler dealer and have been having transmission issues for about 8 months. I took the car in 4 times to the Chandler service department and was told everything was normal and no issues.. I took my Audi in to the Gilbert dealer and they found the issue the first time and the car runs like new. The experience I had with the Gilbert dealership just made me feel like they really care for the customers and that I was not just another number. Just wanted to say thanks to Al Rizzo for his help and that Audi of Gilbert has won my business for life.

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Recommend Dealer
Yes
Employees Worked With
Al Rizzo
January 31, 2019

"20000 Mile Service on my Q7"

- donpetty

Jason Brown was at Audi North Scottsdale from the beginning and now he is the Service Manager at Audi Gilbert. He is one of the best Audi Customer care people in America. Al Rizzo has also joined Jason at the new place. This dealership has some great folks that know how to service a car. New dealership, new facility, smaller (for now) with that family feeling. Looking forward to many years ahead with my Q7 and A6. Thanks Jason and Team

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Recommend Dealer
Yes
Employees Worked With
Jason Brown, Al Rizzo
January 25, 2019

"Excellent Service and Professional and Friendly Atmosphere "

- Coach

I was thought to know service and professionalism and along comes Jason and Travis...Both of which not only displayed personal attention to our needs but they were caring and informative beyond any experience we have had in over 30 years of dealership relationships. We will continue to support and recommend Gilbert Audi and feel completely obligated to make our next Audi purchase right here at Gilbert Audi.

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Recommend Dealer
Yes
Employees Worked With
Sam Tonaibeche, Jason Brown, Travis Lee
January 23, 2019

"Best Service Team in the Country"

- AudiFan

Jason Brown and his team are by far the best in the country! We would travel far and wide to follow him! Thanks, Jason and team!

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Yes
Employees Worked With
Jason Brown, Al Rizzo
January 22, 2019

"30000 Mile Audi Service"

- AudiLove

My Q3 needed the 30k mile service and the entire team did a great job! I was kept up to date on the progress and even chatted with Adian in the Sales Dept. I will definitely be back! Plus, washed AND vacuumed my car. So impressed!!

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Recommend Dealer
Yes
Employees Worked With
Adian Sear, Jason Brown, Will Stephenson, Travis Lee
January 17, 2019

"35000 Mile Audi Service"

- ThreeWhalenAudis

We took our 2015 Q5 to Audi Gilbert for the 35000 mile maintenance primarily because of Service Advisor Al Rizzo. We met Al when he was a service advisor for Audi North Scottsdale but discovered he had recently moved to Audi Gilbert. We have had nothing but great experiences with Al as our service advisor, and this most recent service was another great experience. Al recommended that we perform the 35000 mile service based on the amount of time that had elapsed from the last service. He arranged for a loaner vehicle for us and stayed in contact with us throughout the service. You just can't ask for, or expect, more than that. The dealership is brand new and they are all about service so you should just do yourself a favor and make Audi Gilbert your dealership.

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Recommend Dealer
Yes
Employees Worked With
Adian Sear, Al Rizzo
January 12, 2019

"Windshield Replacement"

- manselmi

We had a huge crack in our windshield and needed to get it replaced. Audi Gilbert helped us through the whole process, from dealing with insurance, to acquiring the glass, to giving us a loaner for the day! Al was an awesome guy, the dealership is very nice, and I look forward to bringing our car here for service from now on.

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Recommend Dealer
Yes
Employees Worked With
Al Rizzo
January 10, 2019

"First Time here"

- Bebo

Just had a recall taken care of at this brand new dealership. It’s a little closer to home so thought I would give it a try. No problems at all, courteous adviser, good service, and a nice waiting area with good coffee and some energy bars which is just what I needed as I went for a run around the neighborhood while i was waiting.

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Recommend Dealer
Yes
Employees Worked With
Jason Brown
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