Audi Great Neck - Service Center

Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of the above. More

I made the appointment same day and was in and out in no time... Was very pleased. time... Was very pleased. More

Jeremy and Amrit are great! The car wasn’t ready bc of a faulty trigger so they fixed it The car wasn’t ready bc of a faulty trigger so they fixed it More

My advisor, Grace Lim, went beyond the call of duty to have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsi have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsite part expedited and the recall done onsite accomplished all within the timeframe allotted. More

Their service department is great the people that work there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. More

Great Dealership! No complaints here. Sales, Service and parts are all great. Making and/or modifying an appointment was effortless. No complaints here. Sales, Service and parts are all great. Making and/or modifying an appointment was effortless. More

The service was finished as told by the service advisor. Very friendly service advisor and comfortable waiting lounge. Very friendly service advisor and comfortable waiting lounge. More

Excellent experience Jeremy De Jesus was exceptional in explaining and was very informative about everything. explaining and was very informative about everything. More

Great customer service, all the staff is very knowledgeable and keeps you informed every step of the way. knowledgeable and keeps you informed every step of the way. More

Excellent customer service. Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend! Service advisor is always helpful. Keeps me informed throughout the process. Highly recommend! More