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Audi Great Neck - Service Center

Great Neck, NY

4.9
750 Reviews
Call Service Center (516) 829-2834

750 Reviews of Audi Great Neck - Service Center

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March 11, 2024

Always quick check-in Been going to Biener since 2003 and Jeremy DeJesus was already there as always eager to help Great overall experience More

by Mario Castelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Audi Great Neck responded

Hi Mario, thank you for your glowing review! We appreciate your continued support and look forward to welcoming you back in the future!

Helpful
March 11, 2024

Always get top notch service from Matt Weston. Drew Russo who sold me my first Audi is always a great source of information on the latest and greatest products that Audi offers with Great Neck Aud More

by nmolnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt and Drew at Great Neck Audi! We appreciate your support and look forward to serving you again in the future.

Helpful
March 10, 2024

The dealership really impressed me. Loved the service Would definitely recommend The service writer was great as well More

by Rmack79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us! We truly appreciate your recommendation and look forward to welcoming you back in the future.

Helpful
March 09, 2024

Great experience getting my car serviced . Staff was helpful . Arranged transportation while waiting for service to be compmeted More

by Henry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Great Neck responded

Hi Henry, thank you for taking the time to share your positive experience with us! We appreciate your business and hope to see you again soon!

Helpful
March 07, 2024

professional, courteous, very helpful, made process pleasurable. would recommend this dealership to my friends, jeremy was great. More

by sportguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Jeremy provided you with excellent service. We look forward to assisting you and your friends in the future!

Helpful
March 01, 2024

Jeremy's listened to my needs and delivered above expectations. He's my go to service advisor for my A5. More

by robertb
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Jeremy. We're thrilled to hear that he exceeded your expectations as your go-to service advisor for your A5. If you ever need anything else, feel free to reach out. We appreciate your feedback!

Helpful
February 29, 2024

Grace in service is the best! Came in for NYS Inspection and she had me out in no time. Always feel welcome at Great Neck Audi. More

by Arene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
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Mar 01, 2024 -

Audi Great Neck responded

Thank you for the fantastic review! We appreciate your feedback and hope to see you again soon!

Helpful
February 28, 2024

Excellent nbfjb sjfdbjk jsdfb fjb fsdjb sfd fsv fjvv fsv fvs jsdf saj fsdha fjv jf More

by chrisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
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Feb 29, 2024 -

Audi Great Neck responded

Thanks for taking the time to leave a review. If you have any questions or comments, please don't hesitate to reach out.

Helpful
February 24, 2024

I enjoy going to this dealership. They greet me promptly. They promised to finish my car by the end of the day and it was done in the time frame. More

by Carmela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Feb 27, 2024 -

Audi Great Neck responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at our dealership. We appreciate your feedback and look forward to serving you again soon!

Helpful
February 21, 2024

Dealership is always timely, informative and helpful. Matt is always pleasant to work with and patient More

by alysab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Audi Great Neck responded

We're glad to hear that our dealership provided you with timely and informative service. Matt will be happy to know that he made a positive impression. We appreciate your feedback and hope to see you again soon!

Helpful
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