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Audi Henderson - Service Center

Henderson, NV

4.8
116 Reviews

116 Reviews of Audi Henderson - Service Center

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May 01, 2024

Monique is super awesome and helpful. She always listen if I have any concern about my car. More

by CEL_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Audi Henderson responded

We appreciate your support and are honored to receive your 5-star rating. Thank you for choosing us and trusting us with your business.

Helpful
May 01, 2024

Excellent service as always. Caroline is knowledgeable, professional and very pleasant to work with. This is a great service team who always meets you with a smile. More

by faithjmharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Audi Henderson responded

Thank you for your review. The entire team really appreciates customers like you!

Helpful
May 01, 2024

Always incredible and detailed service here! ! Really grateful for this dealership’s commitment to excellence! More

by CHRISTYTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
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May 02, 2024 -

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

Helpful
May 01, 2024

The service rep took care of all my needs, even during construction. Everything was explained to me and the service was prompt and complete More

by SANDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Audi Henderson responded

Your satisfaction drives us, and we're thrilled to have earned a 5-star rating from you! Your feedback is invaluable and helps us continue to improve.

Helpful
May 01, 2024

Clear communication; prompt service; detailed information and fantastic follow up. Very pleased with my service. More

by Elle79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Waugaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Audi Henderson responded

We appreciate your review and are delighted to know we met your expectations. Thank you for choosing us, and we hope to see you again soon!

Helpful
May 01, 2024

Respect to the customer and honestly look to take care of the customers needs. Can trust them when you have service issues - but be sure to have warranty. More

by MICHEAL.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Audi Henderson responded

Hi Micheal, Your review has made our day! Thank you for acknowledging our team's hard work and dedication at Audi Henderson. We look forward to serving you again.

Helpful
April 30, 2024

1 2 3 4 5 6 7 8 9 10 11 12 13 14 great More

by teknosue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Trakhman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
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May 01, 2024 -

Audi Henderson responded

We strive to create a positive and memorable experience for all our customers. Your 5-star rating is a testament to our team's hard work and dedication, and we're grateful for your recognition.

Helpful
April 30, 2024

The service was good. My only complaint is that someone attempted to remove a service sticker from my windshield and left glue and pieces of sticker. More

by Csunshinen702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Audi Henderson responded

At Audi Henderson, we value customer feedback as it helps us improve and provide even better service in the future. Thank you for taking the time to leave us a review!

Helpful
April 30, 2024

Love the concierge option. The pick up and drop off person were professional. Didn’t get any updates during the day regarding the car status and had to call around to find out More

by Natalie Spector
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff J. Barto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Audi Henderson responded

Hi Natalie, thank you so much for choosing Audi Henderson and for sharing your story with us. We will absolutely use this as a learning experience and set a corrective path going forward. We encourage you to give us a call at 702-982-4600 and ask for our Service Manager as we'd love the opportunity to further discuss your experience. Thank you.

Helpful
April 30, 2024

Service was great. They were quick with getting me in and out with a loaner. More

by mikeohesq
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Audi Henderson responded

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to serving you again in the future.

Helpful
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