Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,736 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,736 reviews
April 15, 2023
Mike was honest friendly direct . He gave me excellent information on my Audi Q7 . He also showed me in detail how to operate my new car. I really appreciate the job hd did and would He gave me excellent information on my Audi Q7 . He also showed me in detail how to operate my new car. I really appreciate the job hd did and would recommend him to anyone More
by big.markcollins55
Verified CustomerEmployees Worked With
April 15, 2023
Carlo is a good salesman ,he explain everything clearly and detail. I recommend him, if you are looking for a car. and detail. I recommend him, if you are looking for a car. More
by awwwoow
Employees Worked With
April 14, 2023
Very thorough, great eye contact and exceptional customer service Followed up with what he promised and made sure I was satisfied with the work done. customer service Followed up with what he promised and made sure I was satisfied with the work done. More
by C.LAVALLE
Employees Worked With
Tim
April 14, 2023
Took 4 months to get my car back. Got a rental that didnt have any of the features I paid for in my car. Was told my payments would be taken care of and they were not. Got a rental that didnt have any of the features I paid for in my car. Was told my payments would be taken care of and they were not. More
by Mascarecrow5
Employees Worked With
Andy
April 12, 2023
The service advisor was very professional, courteous. Just came in for a quick oil change and it was exactly that. Definitely recommend this dealership! Just came in for a quick oil change and it was exactly that. Definitely recommend this dealership! More
by JOES02SIU
Employees Worked With
Tim in service
April 12, 2023
Had the pleasure of meeting and working with Carlo and team this past weekend on the purchase of a CPO 2019 Audi Q5. It was a great experience (fair price, very transparent pricing, and no sales gimmicks team this past weekend on the purchase of a CPO 2019 Audi Q5. It was a great experience (fair price, very transparent pricing, and no sales gimmicks). Carlo answered all my questions and even followed up on the next business day. I will definitely refer friends and family that are in the market for a new or used Audi to Carlo and Audi Hoffman Estates. More
by jgallegos74
Employees Worked With
April 11, 2023
Fantastic experience- Amanda knows the product EXTREMELY well, and made a long distance purchase a breeze. Would use them again in a heartbeat- zero reservations. well, and made a long distance purchase a breeze. Would use them again in a heartbeat- zero reservations. More
by SEAN74
Employees Worked With
April 11, 2023
Fast service professional attitude, keep customers updated on time. Upgraded system and efficient use of internet updated on time. Upgraded system and efficient use of internet More
by abrahamtrabelsi
Employees Worked With
April 09, 2023
Thank you for taking care of my A3 and addressing the recall issue. Very pleased with my loaner as well and happy to bring my business to you! recall issue. Very pleased with my loaner as well and happy to bring my business to you! More
by AuntieK
Employees Worked With
service department
