Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,747 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 5,747 reviews

February 19, 2025

My car sat there 4 days. I was informed that the part needed to be ordered, totally understood. After two days, I had to make numerous calls to receive updates on the repai More

by stevenwhiteside1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim?
Report | Print
Feb 22, 2025 -

Audi Hoffman Estates responded

Thank you for providing this feedback, Steven, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 17, 2025

I had a wonderful experience, on time and everyone is extremely friendly. It was a pleasure doing business with them More

by SMCBRIDE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tim
Report | Print
Feb 17, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2025

Great service prompt and efficient. Everyone did their jobs well and I had a good experience More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Audi Hoffman Estates responded

Thank you so much, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

February 14, 2025

Always great service, timely and great wash! ! Cesar was excellent and very great with follow-up! More

by audi
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Feb 14, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 13, 2025

This was one my best experiences I ever had in a dealer thanks to Amanda Filios More

by Xeliseolopez223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Audi Hoffman Estates responded

It's fantastic to hear that Amanda provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Hoffman Estates!

February 11, 2025

Fabian did a nice job of keeping me updated with the progress during the appt. More

by MARK.KURTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Fabian
Report | Print
Feb 12, 2025 -

Audi Hoffman Estates responded

Mark, Thank you for your very kind review. Fabian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

February 11, 2025

Mike Macedon and his team were outstanding—not only in securing the cars we wanted but also in quickly arranging winter tires and floor mats. Overall, their customer service was exceptional, and we will d More

by OLIVER.BRAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIAN JIGALOV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Audi Hoffman Estates responded

Oliver, thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance.

February 08, 2025

I mistakenly left my $25 coupon at home, and the service writer declined to apply the discount to my service. This level of inflexibility was never an issue at the Naples Audi dealership, where I origina More

by lorensamaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not selectable
Report | Print
Feb 09, 2025 -

Audi Hoffman Estates responded

Thank you for providing this feedback, Loren, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 06, 2025

Good afternoon. Thank you for your work. I was satisfied with the service.Thank you More

by Andrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAMIAN JIGALOV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Audi Hoffman Estates responded

Andrii, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2025

Amanda greeted me as I walked and as it turned out, she was the sales person I had an appointment with. She had the vehicle I came to see freshly washed and ready for a test drive. Amanda’s Professional More

by Denny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Audi Hoffman Estates responded

Danny, Thank you so much for your kind words for Amanda and Carlo, and for taking the time to leave us this wonderful feedback!

Feb 06, 2025 -

Denny responded

It’s Denny as in Dennis not Danny …

1
...
10
11
12
...
575