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Audi Hoffman Estates
Hoffman Estates, IL
6,223 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,223 reviews
June 24, 2026
Always a great experience bringing my car here. Brian is very conscientious, and accommodating. I've trusted my cars in his hands for many years now. Brian is very conscientious, and accommodating. I've trusted my cars in his hands for many years now. More
by Jemiller521
Verified CustomerEmployees Worked With
Brian Hall
June 23, 2026
Neat, clean, professional, quiet. It took 15 minutes for me to realize that the car was done and waiting outside the door, no on advised me it was finished until I looked, the key ?? It took 15 minutes for me to realize that the car was done and waiting outside the door, no on advised me it was finished until I looked, the key ?? was on the advisors desk. More
by davheal66
Employees Worked With
Several
June 21, 2026
I had a problem with my window & Jim got me right in to have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. More
by Ralph Stengel
Employees Worked With
Jim DeRosa
June 21, 2026
I had a problem with my window & Jim got me right in to have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. More
by Ralph Stengel
Employees Worked With
Jim DeRosa
June 21, 2026
Easy and quick. All good. Audi pricing is always higher but worth it to me. Aldo represented well and took care of me. Good rep! All good. Audi pricing is always higher but worth it to me. Aldo represented well and took care of me. Good rep! More
by RMEITZLER
Employees Worked With
Aldo
June 21, 2026
I had to do oil change and Tim was. Very kind to accommodate my time and t as ke care of it. My car was clean and oil was change on timely manner and I was able to leave on time. Best s Very kind to accommodate my time and t as ke care of it. My car was clean and oil was change on timely manner and I was able to leave on time. Best sevice More
by SHAHPAR0
Employees Worked With
I worked with Bob and Ed on sales and worked with Tim on service, and I lived every moment . They are professional and wonderful
June 21, 2026
Anthony was friendly, professional, kind, knowledgeable and accommodating. I brought my vehicle in for service. He kept me updated about the progress of service and was extremely helpful with making arrang and accommodating. I brought my vehicle in for service. He kept me updated about the progress of service and was extremely helpful with making arrangements for me to get to and from work. More
by Chet
Employees Worked With
Anthony Buchanan
June 21, 2026
The only dealership I count on. Bought the car from here in 2016 and have been coming here for service and never have issues. Reliable. Good service. Bought the car from here in 2016 and have been coming here for service and never have issues. Reliable. Good service. More
by SRIRERNG
Employees Worked With
Tim from service department.
June 21, 2026
Outstanding service. Was able to book an appointment online for the next day. The service advisor listened to my concerns, and was able to quickly get my car fixed. Ve Was able to book an appointment online for the next day. The service advisor listened to my concerns, and was able to quickly get my car fixed. Very happy with my experience and I will continue to use Audi Hoffman Estates for my future service needs. More
by pjspizzirri
Employees Worked With
Anthony Buchanan
