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Audi Hoffman Estates
Hoffman Estates, IL
6,078 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,078 reviews
March 08, 2022
I had to take my vehicle in for a recall notice and the service was done very professionally and my vehicle was done earlier than what was stated to me on the telephone. The ease of getting an appointment service was done very professionally and my vehicle was done earlier than what was stated to me on the telephone. The ease of getting an appointment and the professional service staff make my experience to Audi Hoffman Estates a 5 star review. More
by TERRYSANDERS64
Employees Worked With
Tom Machonga
Verified CustomerMarch 06, 2022
I had a great experience at Audi of Hoffman Estates, they provided amazing service to my vehicle. The staff was very nice, responsive, and keeping me updated on the status of my vehicle. I highly recommend t provided amazing service to my vehicle. The staff was very nice, responsive, and keeping me updated on the status of my vehicle. I highly recommend them! More
by mike.campos1989
Employees Worked With
Jeff in service, Andy manager, Rick Kelstrom, Mike Colles
March 06, 2022
Very courteous, thorough and patient. Made sure we were completely happy before we left! Highly recommend! Made sure we were completely happy before we left! Highly recommend! More
by Anna
Employees Worked With
March 05, 2022
Good, timely service. Just regular 20k miles service, done in the time promised while I waited. Used wifi access to stay productive. Just regular 20k miles service, done in the time promised while I waited. Used wifi access to stay productive. More
by JLAZARCZYK
Employees Worked With
Mike Colles
March 04, 2022
Disorganized and inefficient. Bad at returning phone calls. Cant tell if it’s because theyre understaffed or just managing inefficiently with the limited staffing they have. Bad at returning phone calls. Cant tell if it’s because theyre understaffed or just managing inefficiently with the limited staffing they have. More
by brnsqrrl
Employees Worked With
Mike Colles
March 03, 2022
Entire process was a great experience and Michael did a great job walking me through the process. . great job walking me through the process. . More
by D_JOBES
Employees Worked With
