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Audi Hoffman Estates
Hoffman Estates, IL
5,736 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,736 reviews
May 21, 2021
Iman really made our experience pleasant and easy as possible. Very much appreciate his professionalism and personal attention, especially as we did not have his level of service at other dealerships we possible. Very much appreciate his professionalism and personal attention, especially as we did not have his level of service at other dealerships we visited. He made the difference, highly recommend! More
by Jessica
Verified CustomerEmployees Worked With
Iman Panah
May 21, 2021
We were very pleased with the level of professionalism and care taken by Sabina, and everyone we met. Dealership is extremely professional. Pricing was reasonable, and they were open for negotiations. and care taken by Sabina, and everyone we met. Dealership is extremely professional. Pricing was reasonable, and they were open for negotiations. More
by KRISBA1961
Employees Worked With
Sabina Numanovic
May 21, 2021
Heidi was awesome. It was potentially the smallest deal in your oldest car in inventory and she treated us it like we were buying the latest model. Very clear and direct and honest and helpful. in your oldest car in inventory and she treated us it like we were buying the latest model. Very clear and direct and honest and helpful. More
by Dtk72
Employees Worked With
Heidi Rechsteiner!
May 20, 2021
Great setup, appointments, loaners, call in staff. Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model f Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model for others. More
by Baslanides
Employees Worked With
Mike Colles
May 20, 2021
Loved the service video of the work performed. My car was done when they told me. Blah blah blah blah blah blah blah blah blah 25 word min is too much!!!!!! done when they told me. Blah blah blah blah blah blah blah blah blah 25 word min is too much!!!!!! More
by MAUIBOUNDCS
Employees Worked With
He’s not listed
May 20, 2021
Fantastic diagonals and service. Brian is a great service representative and the techs are awesome and finding problems and fixing them. All my services have been great! representative and the techs are awesome and finding problems and fixing them. All my services have been great! More
by gaucherj
Employees Worked With
Brian Haske
May 19, 2021
Ricky was outstanding. Explained everything to me and delivered on his promise to get me out of there in enough time to make another appt! Excellent service all the way around! delivered on his promise to get me out of there in enough time to make another appt! Excellent service all the way around! More
by NSIMPSON76
Employees Worked With
Rick Kelstrom, Mike Colles
May 19, 2021
Check in was fast and friendly done in 12 minutes. I checked in and used a curtsy car for the day. I was contacted before and after service done. Mechanic sent video after job completed. Very satisfi checked in and used a curtsy car for the day. I was contacted before and after service done. Mechanic sent video after job completed. Very satisfied. More
by KLEBBAFAM
Employees Worked With
Mike Colles
May 19, 2021
Great service ! Can’t say enough about Rick. First Class ! I wouldn’t buy from anyone but Audi Hoffman Estates in the Chicago area. I’ll be back ! ! I wouldn’t buy from anyone but Audi Hoffman Estates in the Chicago area. I’ll be back ! More
by RHOWELL3
Employees Worked With
Rick Kelstrom
