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Audi Hoffman Estates
Hoffman Estates, IL
5,801 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,801 reviews
February 26, 2021
Great pre purchase inspection overview. Good summary of issues and video format was super useful. Easy to work with and schedule. A bit expensive though for even an in depth inspection. issues and video format was super useful. Easy to work with and schedule. A bit expensive though for even an in depth inspection. More
by Jparr
Verified CustomerEmployees Worked With
Rick Kelstrom, Mike Colles
February 24, 2021
I loved working with Nicolette, she was helpful and didn't encourage the extra stuff and left me up to make my own choices. In love with my new car! didn't encourage the extra stuff and left me up to make my own choices. In love with my new car! More
by tlguillaume1216
Employees Worked With
Nicolette Grivas
February 24, 2021
Everyone is always very helpful and friendly! Any questions or service issues, they are quick to answer or provide me the best options and they always try to accommodate my hectic schedule! questions or service issues, they are quick to answer or provide me the best options and they always try to accommodate my hectic schedule! More
by rory7676
Employees Worked With
Andy Emberton
February 23, 2021
Very professional, very nice quality service. I rather pay extra but know the work is done right for my vehicle. I do recommend this location pay extra but know the work is done right for my vehicle. I do recommend this location More
by ZILZINASLEZAITE
Employees Worked With
Rick Kelstrom, Mike Colles
February 23, 2021
She was great and took the time to break down my next service appointment. Friendly , professional and gave suggestions to my car. The only set back was not having Mats cleaned which I requested only service appointment. Friendly , professional and gave suggestions to my car. The only set back was not having Mats cleaned which I requested only More
by JOHNNNY1974
Employees Worked With
Don’t remember her name
February 23, 2021
Awful. Unprofessional. Terrible communication. Breaking CDC regulations. I’ll never comeback ever again. I asked to talk to the General Manager or a Manager and was refused. CDC regulations. I’ll never comeback ever again. I asked to talk to the General Manager or a Manager and was refused. More
by wolverinesgoblueuofm
Employees Worked With
Rick Kelstrom, Mike Colles
February 23, 2021
Thanks to Mike Macedon we ended up buying 2 cars, I had bought 1 from him 3 year's ago and was treated well both times. bought 1 from him 3 year's ago and was treated well both times. More
by Pat
Employees Worked With
February 23, 2021
Honest and professional. My only suggestion is don’t try and sell the protective coating, it’s what cheap dealers do. Iman was friendly and easy going! A true gentleman and sell the protective coating, it’s what cheap dealers do. Iman was friendly and easy going! A true gentleman More
by 1PILOT20
Employees Worked With
None, Iman Panah
February 22, 2021
Very helpful and have honest assessment of my vehicle. Also, the video with the technician looking over the car is a great touch and well received. Also, the video with the technician looking over the car is a great touch and well received. More
by SSIAVELIS
Employees Worked With
Rick Kelstrom, Mike Colles
February 22, 2021
Mike the technician was excellent! Kept me informed of the repairs through out the day! I love the video you sent of the inspection! Thanks the repairs through out the day! I love the video you sent of the inspection! Thanks More
by RX_RPH26
Employees Worked With
Rick Kelstrom, Mike Colles
