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Audi Hoffman Estates
Hoffman Estates, IL
5,762 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,762 reviews
December 01, 2020
Ted has always taken great care of his customer and ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or know who you are. When I call in Mike and Ted know who I am right after the introduction. More
by KIM55
Verified CustomerEmployees Worked With
Ted McConnell, Mike Torelli
November 30, 2020
Very fast, kept me informed and they practiced good Covid restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. More
by sarahsch@comcast.net
Employees Worked With
Ted McConnell, Valentina Maciunas
November 30, 2020
Dear AudiPlease give my sincere thanks to Ted. I never Dear Audi Please give my sincere thanks to Ted. I never had a bad experience, All I have to do is call Audi and everything is taken care of hassle Dear Audi Please give my sincere thanks to Ted. I never had a bad experience, All I have to do is call Audi and everything is taken care of hassle free. Ted in Service is the greatest. ARBarsanti More
by almabarsanti
Employees Worked With
Ted McConnell
November 28, 2020
Appreciate the great service and responsiveness of getting in and out of the dealership. Was able to receive a quick drop off back to my home while service was getting down. getting in and out of the dealership. Was able to receive a quick drop off back to my home while service was getting down. More
by d.kim427
Employees Worked With
Rick Kelstrom
November 28, 2020
Perfect service! Timely and well done. Would certainly be back for any new repairs or service related items. Yes t was a simple in and out process be back for any new repairs or service related items. Yes t was a simple in and out process More
by Donovanbobs
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
November 27, 2020
Nice friendly and fast as always. Easy to get work done when your techs and service know what they're talking about and willing to help. They help you save money by suggesting alternatives if there are any when your techs and service know what they're talking about and willing to help. They help you save money by suggesting alternatives if there are any. Been a customer for over 6 years and will continue to be. More
by b.djakovic
Employees Worked With
Mike Colles
November 26, 2020
Easy buying process, I was able to get the exact car I wanted for the price I wanted. Mike Macedon is the guy to see! wanted for the price I wanted. Mike Macedon is the guy to see! More
by TsagQ8
Employees Worked With
