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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.6
5,744 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,744 reviews

April 26, 2025

The parts guy is very rude. Any slight inconvenience will have him throwing papers and making comments. Will try to blame you for a mistake he made. More

by Nickbaker8880@gmail.com
Recommend Dealer
No
Employees Worked With
Parts guy
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Apr 29, 2025 -

Audi Hoffman Estates responded

Nick, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 26, 2025

The parts guy is very rude. Any slight inconvenience will have him throwing papers and making comments. Will try to blame you for a mistake he made. More

by Kevinmucha123
Recommend Dealer
No
Employees Worked With
The Parts guy
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Apr 30, 2025 -

Audi Hoffman Estates responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kevin, and hopefully, we can get to the bottom of this.

April 24, 2025

The people are courteous, respectful and capable. They make sure that your needs are met. More

by MEYERI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Anthony Bichanan
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Apr 24, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2025

★★★★★ Had to buy a car from these guys all the way from NJ, and Dan Yusko really came through for me. When I ran into some issues with my purchase, Dan didn't give me the runaround - he just fixed it. More

by Andrew Range rover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 23, 2025

Great communication. Loved that the car was washed properly and not delivered wet. Porters did a great job More

by Melone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2025

Audi Hoffman Estates has always provided me with excellent service! I would highly recommend them to anyone looking to purchase or service their car. More

by Ahaftl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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Apr 22, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 20, 2025

Tim explained the service process very clearly and I knew what to expect and the total cost of the service performed. More

by jhall986s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 20, 2025

Listened carefully about my problems and found a solution. Very professional and thorough treatment of my problems More

by ED.ISRAELSKI
Recommend Dealer
Yes
Employees Worked With
Caesar
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Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service that I trust at HE Audi. More

by Audi John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Apr 19, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service and service I trust at HE Audi. More

by Audi John
Recommend Dealer
Yes
Report | Print
Apr 19, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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