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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,764 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,765 reviews

November 19, 2019

Disappointing I’d love to give a 5* review but simply can’t. Check in was poor. My concern about my lumbar activating on its own was not properly input. (The diagno More

by KNis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted McConnell, Mike Colles
November 19, 2019

Safety Check I just needed a quick safety check before a road trip....Rick got me in/out quickly and my A4 had a complimentary 32 point check. That's great service More

by MKST246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 18, 2019

Recent Service Rick is the best service advisor! He is a great communicator, and always takes good care of me when my car is in for service. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 18, 2019

Recall on my Q5 The service department started working on my car at the scheduled time and was completed in less than an hour which also included washing my car. More

by TEDG204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
November 18, 2019

Amazing as always I came in and didn’t wait long at all to get written up for my oil change and recall appt. Rick is always so awesome and easy to work with. More

by Patrycja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 18, 2019

REPEAT RETURN OF ELECTRICAL PROBLEM This is the second time I returned for an electrical problem that made my dashboard lights indicate problems with low fuel, engine light, and very lo More

by DENNIS.S12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
November 18, 2019

Service was great! I came to the dealership to check low coolant level/make sure my car did not have a leak. The tech’s inspected just about everything on the car and al More

by B5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 18, 2019

75k Service and headlight replacement Service and repairs were done well and promptly. Had some issues with miscommunication between service technician, service representative and customer More

by PAULINA-N
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 15, 2019

We had a very smooth experience purchasing a car from Audi Hoffman Estates. Very easy working with Bob! He was direct, listened and provided auto selections based on our needs. There was no hard sell ta More

by Parlberg
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Top notch This visit was like all at HEA, customer focused , informative and professional. I left feeling comfortable about the guidance I was given and the wo More

by ALBLENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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