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Audi Hoffman Estates
Hoffman Estates, IL
6,061 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,061 reviews
February 07, 2020
Friendly service manager and answered questions I had on service questions. Great experience! I don’t feel over sold and really like Audi cleaning the car after service! service questions. Great experience! I don’t feel over sold and really like Audi cleaning the car after service! More
by RAYJWIRTZ
Verified CustomerEmployees Worked With
Rick Kelstrom
February 06, 2020
Service department team are professionals, clearly care about the customer and how their perceived in our eyes. Appreciate everyone’s efforts, it’s the small things that matter. about the customer and how their perceived in our eyes. Appreciate everyone’s efforts, it’s the small things that matter. More
by NDODGE5293
Employees Worked With
Tyler, tech who worked on my car. , Ted McConnell
February 06, 2020
Ted and the whole crew at Audi Hoffman Estates took great care of my A8. It came back to me sparkling clean and ready to roll. care of my A8. It came back to me sparkling clean and ready to roll. More
by TIMOTHY.SEITZ
Employees Worked With
Dean Turner, Ted McConnell, Valentina Maciunas, Mike Torelli
February 06, 2020
Bought car here and very happy w it and the salesman, Bought car here and very happy w it and the salesman, but had one bad service appt and will take my biz to Audi dealer closer to my house. Bought car here and very happy w it and the salesman, but had one bad service appt and will take my biz to Audi dealer closer to my house. More
by ADAM.SSAPAEHC
February 06, 2020
Every time I go to Audi Hoffman Estates I get fantastic, friendly and fast service. I feel that they treat as family. Andy Emberton and Mike Torelli are the reason I go there. Thank you! friendly and fast service. I feel that they treat as family. Andy Emberton and Mike Torelli are the reason I go there. Thank you! More
by VMLMCHACON
Employees Worked With
Andy Emberton , Mike Torelli
February 06, 2020
batteries I just stopped by for replacement batteries for my FOB and to order a part for my front spoiler that was knocked off by debris on the road and as I wa I just stopped by for replacement batteries for my FOB and to order a part for my front spoiler that was knocked off by debris on the road and as I waited they washed and vacuumed my car that was in dire need of!! Thanks More
by smusso
Employees Worked With
Mike Torelli
February 06, 2020
Appreciate the very quick and friendly service. You guys got me in same day as I called and my Q5 was done by the end of the day. Didn’t expect it so quick. Thanks! got me in same day as I called and my Q5 was done by the end of the day. Didn’t expect it so quick. Thanks! More
by Tbcltd
Employees Worked With
Mike Torelli
February 05, 2020
As always this time was another great experience at Hoffman Estates Audi. Yes is service took care of everything. I walked over to sales and left with a new vehicle. Valentina made that experience e Hoffman Estates Audi. Yes is service took care of everything. I walked over to sales and left with a new vehicle. Valentina made that experience exceptional. Thank you. More
by RSHAY25170
February 04, 2020
Valentina was extremely professional.The whole Valentina was extremely professional. The whole experience was excellent. The car was just as advertised, and it was exceptionally clean inside and Valentina was extremely professional. The whole experience was excellent. The car was just as advertised, and it was exceptionally clean inside and out. Thank you very much! More
by altus equinox
Employees Worked With
Valentina Maciunas
