Audi Hoffman Estates

Great, very smooth No issues very quick service and friendly service I have nothing more to say I got a loaner and my car was serviced and cleaned before pickup No issues very quick service and friendly service I have nothing more to say I got a loaner and my car was serviced and cleaned before pickup More

Very professional Mark was excellent and very professional car wasn’t vacuumed which was little disappointing they only cleaned the front seats I wish they had cleaned Mark was excellent and very professional car wasn’t vacuumed which was little disappointing they only cleaned the front seats I wish they had cleaned the entire Thank you More

Always pleasant! Mike Torelli helped me out with my car,he is professional,knowledgeable,and always with a smile 😃!!! Every person that I dealt before,always pleasant Mike Torelli helped me out with my car,he is professional,knowledgeable,and always with a smile 😃!!! Every person that I dealt before,always pleasant,and helpful!!!!!It is worth driving to that Dealership!!!!!👍👍👍 More

Great place Great services, loaner car, can check on your car progress in real time. Amenities in waiting area. Clean and bright facilities. Keep up the good job! Great services, loaner car, can check on your car progress in real time. Amenities in waiting area. Clean and bright facilities. Keep up the good job!!! More

Not happy with outcome I had a loan pre-approval. They pulled my credit without my permission and lied about it. They made me to believe otherwise. Not trusting. I had a loan pre-approval. They pulled my credit without my permission and lied about it. They made me to believe otherwise. Not trusting. More

Repair of Suspension My 2012 Audi A6, with only 55,000 miles, had cluncking noises coming from the left front suspension whenever I drove over a bump. The left upper cont My 2012 Audi A6, with only 55,000 miles, had cluncking noises coming from the left front suspension whenever I drove over a bump. The left upper control arms were replaced. I was without my vehicle for 6 days because Audi did not have the parts in the United States. This was fine as I got to drive the latest A6. A few days later I returned to Audi Hoffman Estates because my windshield fluid tank was leaking. A grommet was replaced. A week later I was back again as there was another, different, suspension noise on the left-hand side. This was diagnosed as a stone trapped near or by a mount. Removing this stone took a week, but again I was quite happy to have a new A6 as a loaner. My service consultant was Ted McConnell. He took good care of me and is pleasant to deal with. He took my car out several times to ensure that the noise from the stone had gone. My only (minor) wish is that he return phone calls more promptly, but overall I am very satisfied with him and will not seek out anyone else.. Naturally I am curious to know whether suspension failures are a known issue with 2012 A6s More

Great service from time I drove in to the time I left. Professional people all around. I love my vehicle and service that comes with it. Thank you for great e from time I drove in to the time I left. Professional people all around. I love my vehicle and service that comes with it. Thank you for great experience. More

Tires I bought Audi Tire and rim protection when I bought my car 2 years ago. This visit was to replace tires damaged from potholes . Tires replaced withou I bought Audi Tire and rim protection when I bought my car 2 years ago. This visit was to replace tires damaged from potholes . Tires replaced without issue per protection plan More

Outstanding service My first time visiting Audi in Hoffman estates. Service was quick and painless. I would recommend them to anyone. I will bring my vehicle back to the My first time visiting Audi in Hoffman estates. Service was quick and painless. I would recommend them to anyone. I will bring my vehicle back to the dealership More

Super Service The service dept is on point. Working with Mike Torelli is always a terrific experience. Every time I’ve been in for service. The work is always compl The service dept is on point. Working with Mike Torelli is always a terrific experience. Every time I’ve been in for service. The work is always completed in the estimated time frame and car cleaned for pick up. More