Audi Hoffman Estates

Smooth as silk Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. More

Exceptional service Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back wi Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back with next service More

Mike in Service is the Best Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike add Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike addressing our challenge and doing the right thing really made me feel like a valued customer. More

Great service, no waiting Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. More

Great service! I took the car in for a recall issue and to do a once over before my warranty expires. Mike Torelli really did a wonderful job of getting the car in I took the car in for a recall issue and to do a once over before my warranty expires. Mike Torelli really did a wonderful job of getting the car in right away and addressing all my concerns and questions about my A6. While I was there, I also talked with Valentina Maciunas on the latest models just to see if there's any interest in getting something newer. Great job by both -- I've dealt with both Mike and Valentina a number of times before and they always do a great job! More

Easy! Had to schedule service to address recall. From scheduling to pick up went super smooth! I especially appreciated the reminders leading up to the a Had to schedule service to address recall. From scheduling to pick up went super smooth! I especially appreciated the reminders leading up to the appointment! More

Breath of fresh air Mike and yeah did a great job of listening, seeing correct expectations and communicating when events transpired that caused certain things to fall ou Mike and yeah did a great job of listening, seeing correct expectations and communicating when events transpired that caused certain things to fall outside of those expectations. In the future, I will be brining ask my service needs to your team. More

Great experience Valentina did a great job showing me the different options on the Q5 and found me exactly what I wanted. There was no need to haggle as I trusted I wa Valentina did a great job showing me the different options on the Q5 and found me exactly what I wanted. There was no need to haggle as I trusted I was getting a great deal. I would definitely recommend Valentina to anyone I know looking for an Audi. More

Excellent Comminicators They do a great job and always work in a timely fashion. I would recommend the Audi folks to anyone - they are courteous, and helpful They do a great job and always work in a timely fashion. I would recommend the Audi folks to anyone - they are courteous, and helpful More

Call me? Went in for 40K maintenance. Ted ordered seat cover and was to get a cost on updated GPS. We called and left messages w Tod and reception and after Went in for 40K maintenance. Ted ordered seat cover and was to get a cost on updated GPS. We called and left messages w Tod and reception and after 2 weeks no return call. We had to go in for the info. Now it's been 2 more weeks and no communication. I don't understand how a dealership can be successful with this type of customer service. Carl Busch More