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Audi Hoffman Estates
Hoffman Estates, IL
5,776 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,776 reviews
July 10, 2019
Great Experience Great customer service,great staff always a customer for life.Clean and wash my car very courteous.I would recommend Hoffman Audi all the time. Great customer service,great staff always a customer for life.Clean and wash my car very courteous.I would recommend Hoffman Audi all the time. More
by sam
Employees Worked With
Rick Kelstrom
July 10, 2019
Q7 Service Great experience, fast courteous professionals did the service in less time quoted when I arrived. I will plan to continue servicing my Q7 at this dea Great experience, fast courteous professionals did the service in less time quoted when I arrived. I will plan to continue servicing my Q7 at this dealership thanks More
by elig
Verified CustomerEmployees Worked With
Mike Colles
July 10, 2019
Safety check Satisfactory in that a safety check was requested and made in time for owners start of 3,000 mile road trip the following day. Thanks Satisfactory in that a safety check was requested and made in time for owners start of 3,000 mile road trip the following day. Thanks More
by Mike's tts
Employees Worked With
Mike Colles
July 09, 2019
Bait and switch Third time bringing my car in for the same reason I was quoted one price and when my girlfriend picked up the car it was a different one lost my my Third time bringing my car in for the same reason I was quoted one price and when my girlfriend picked up the car it was a different one lost my my trust More
by RUDOLPHTRICE
Employees Worked With
Rick Kelstrom
July 09, 2019
Efficient and friendly Efficient, informative and friendly. Surprised, no one spoke to me about my lease ending in December. Seems to be a missed opportunity to sell anoth Efficient, informative and friendly. Surprised, no one spoke to me about my lease ending in December. Seems to be a missed opportunity to sell another Audi. More
by JANET.TRAPHAGEN
Employees Worked With
Mike Colles
July 08, 2019
simple, fast, fair Sabina was terrific to work with. Through, efficient and extremely responsive to a tight time frame. Minimal effort needed on my part to complete th Sabina was terrific to work with. Through, efficient and extremely responsive to a tight time frame. Minimal effort needed on my part to complete the transaction; VERY appreciated! More
by stick
Employees Worked With
Sabina Numanovic
July 07, 2019
Another great experience at Audi Hoffman Estates I keep coming back to this dealership. This was my third new car purchase. Love the atmosphere and the people there. Jacek Rudzinski from the sales te I keep coming back to this dealership. This was my third new car purchase. Love the atmosphere and the people there. Jacek Rudzinski from the sales team was extremely helpful and responsive. More
by Tom
Employees Worked With
Jacek Rudzinski
July 07, 2019
10 outta 10 would recommend! I was looking for a specific Q5 for a little while. Found one I liked at Audi Hoffman estates. It was painless from start to finish. Nicolette was my I was looking for a specific Q5 for a little while. Found one I liked at Audi Hoffman estates. It was painless from start to finish. Nicolette was my sales woman. She was very nice and informative. Would recommend! More
by christachioz
July 06, 2019
Exceptional Nicolette Grivas was exceptional. She made the car buying experience very easy. She’s knowledgeable, extremely friendly and courteous. Her professiona Nicolette Grivas was exceptional. She made the car buying experience very easy. She’s knowledgeable, extremely friendly and courteous. Her professionalism shows by her going above and beyond to meet the customers needs!!! More
by mpgrivas@outlook.com
Employees Worked With
Nicolette Grivas
July 05, 2019
S5 Purchase with Trade-in Great experience. None of the “runaround” of a traditional car dealer. They were responsive and incredibly focused on our car buying experience. I h Great experience. None of the “runaround” of a traditional car dealer. They were responsive and incredibly focused on our car buying experience. I highly recommend them. More
by Jon
Employees Worked With
Nicolette Grivas
