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Audi Hoffman Estates
Hoffman Estates, IL
5,772 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,772 reviews
June 04, 2019
Best Dealership around!!! Had the pleasure of dealing with Scott Hall and Brian Morris. First class guys and will only service my 2018 R8 here. Look forward to my next visit. Had the pleasure of dealing with Scott Hall and Brian Morris. First class guys and will only service my 2018 R8 here. Look forward to my next visit. More
by MARKRTUMMILLO
Verified CustomerEmployees Worked With
Scott Hall, Brian Morris , Ted McConnell
June 04, 2019
Rick is the best service advisor gets the job done Always fast and always on time 10/10 rating Use the best and only Rick service advisor gets the job done Always fast and always on time 10/10 rating Use the best and only Rick More
by Overdrive Motors
Employees Worked With
Rick Kelstrom
June 04, 2019
Wonderful experience I came in for a diagnostic because of my check engine light being on and was treated fantastic. My car is fixed and I am extremely pleased with the s I came in for a diagnostic because of my check engine light being on and was treated fantastic. My car is fixed and I am extremely pleased with the service. Also the complimentary car wash was an added bonus to the exceptional service I received. RICK is AWESOME!!!! More
by DRISSA901
Employees Worked With
Rick Kelstrom
June 04, 2019
Not satisfied They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again More
by Vindhya
Employees Worked With
Rick Kelstrom
June 04, 2019
Audi A7 review Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job a Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job and even sent a video of the work they had done. First rate service. More
by MDGRANTHAM
Employees Worked With
Rick Kelstrom
June 04, 2019
All good!! Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Thank you! More
by MARKLINDA85
Employees Worked With
Mike Torelli
June 04, 2019
Recall No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. More
by KCMRO5
Employees Worked With
Mike Colles
June 04, 2019
Terrible Experience once again! Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about my issue and the safety for my family. Unbelievable! More
by Trotello
Employees Worked With
Brian Hall, Rick Kelstrom, Mike Torelli
June 04, 2019
2015 A3 oil change and service Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will rec Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will recommend! More
by Carrie1976
Employees Worked With
Bill the shuttle driver, Ted McConnell
June 04, 2019
Recall I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Es I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Estates. Service done as scheduled, they are fast and knowledgeable. Will go back when needed. More
by Gabygibson
Employees Worked With
Rick Kelstrom
