Audi Hoffman Estates

Outstanding customer service! This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he works to ensure my car is taken care of and his communication is second to none. The mechanic team, porters, and service managers are amazing. More

Nice Job They delivered the car as promised. No surprises. The price was fair. The car was what I was looking for. Have been a past customer with this deal They delivered the car as promised. No surprises. The price was fair. The car was what I was looking for. Have been a past customer with this dealership and they have always treated me nicely. More

55k Service Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to che Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to checkout, was very professional. More

Great service & great deal We had a great experience. Sabina was fantastic. We got a good deal on our new Audi. We are very happy with the dealership The car is amazing so We had a great experience. Sabina was fantastic. We got a good deal on our new Audi. We are very happy with the dealership The car is amazing so far More

Purchase of Certified Auto Oman was a friendly, knowledgeable salesman. He asked what I was looking for and pointed out several options. On the test drive, he made sure that I Oman was a friendly, knowledgeable salesman. He asked what I was looking for and pointed out several options. On the test drive, he made sure that I knew what all buttons did and explained all of the extras. He helped me make up my mind as to what car I wanted. I would definitely recommend him to anyone looking for a new car. More

2019 Allroad 35KService and Recall From the moment I walked into the Hoffman Estates dealership I was treated with kindness and courtesy. I was taking care of immediately. Mike Terelli From the moment I walked into the Hoffman Estates dealership I was treated with kindness and courtesy. I was taking care of immediately. Mike Terelli the service manager was friendly, helpful and informative. I was given a loaner and I totally appreciate that. Upon arriving home I received a text saying that my car was in the service department. Later on during the day I received another text with the video that explained what services were performed on my car. Impressive!! The car needed to stay overnight for further work in the morning. In the morning I received a message when I could pick the car up. Upon my arrival I was once again treated with kindness and respect. My car was washed and clean. I am so thankful for that as well. Overall I am always happy and impressed when I visit Hoffman Estates Audi. The best. Thank you!!! More

Remarkable Experience I don’t think I have ever bought a vehicle with such ease and convenience. The entire process was absolutely perfect from start to finish! I don’t think I have ever bought a vehicle with such ease and convenience. The entire process was absolutely perfect from start to finish! More

Recall issue Typical professionalism I expect from the Audi team. The Lounge area is vey well setup and very comfortable. I am able to keep up with my emails and Typical professionalism I expect from the Audi team. The Lounge area is vey well setup and very comfortable. I am able to keep up with my emails and get a bit of relaxation. More

Service Oil change, tire rotation and general inspection was very good and completed in a timely manner. Rather than get a shuttle ride to work, mike collies Oil change, tire rotation and general inspection was very good and completed in a timely manner. Rather than get a shuttle ride to work, mike collies had the work performed while I waited More

confused on the price. I came in for service to get my rear brakes replaced. the person who helped me claimed that the price would be cheaper than when I got my front brakes I came in for service to get my rear brakes replaced. the person who helped me claimed that the price would be cheaper than when I got my front brakes replaced which were $605. but when I came back to pick up my vehicle and pay for the service, i was charged $640. they said that the rear brakes are much smaller and cheaper than the front brakes but unfortunately I had to pay much more than what I paid for my front brakes. More