
Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service Friendly service good prices and fast service mike colles was really helpful give me a call the next day with the final price and details about my ca Friendly service good prices and fast service mike colles was really helpful give me a call the next day with the final price and details about my car i recommend Audi of Hoffman estates More
Very helpful and informative The service team was very helpful in explaining what work needed to be performed and why. In addition, the technician working on my vehicle sent a vid The service team was very helpful in explaining what work needed to be performed and why. In addition, the technician working on my vehicle sent a video showing the problem areas. This video was extremely helpful in understanding why the work was needed, and provided an opportunity to see for myself what the issue was. Lastly, Rick worked with the extended warranty staff on my behalf. He handled all of the follow-up and necessary photos and forms. It was wonderful! I can very strongly recommend the service team at Audi Hoffman Estates. More
Excellent experience I had an excellent experience. Sabina was very helpful in showing me the Audi Q3 and Q5. She received the documents through email and she was able to I had an excellent experience. Sabina was very helpful in showing me the Audi Q3 and Q5. She received the documents through email and she was able to prepare everything in a timely manner, so when I came I just signed the papers. Sabina was very helpful and patient to explain and set everything for me. More
A4 service Service was very good, check in and info updates were also very good. Only drawback is the cost - I thought it was expensive, unnecessarily so, but no Service was very good, check in and info updates were also very good. Only drawback is the cost - I thought it was expensive, unnecessarily so, but not altogether surprising since you charge $76 for 4 spark plugs?! More
Outstanding attention to detail I gave this team 5 starts because of their exceptional customer service and profession attitude from the moment I pulled my car in for service. I gave this team 5 starts because of their exceptional customer service and profession attitude from the moment I pulled my car in for service. More
Recall and alignments. Good, professional service. Provided all necessary info and timeline of repair. Loaner car was ready. Overall I was very pleased abou and alignments. Good, professional service. Provided all necessary info and timeline of repair. Loaner car was ready. Overall I was very pleased about the experience. More
Excellent experience! Valentina was very helpful and wonderful to work with. She was knowledgeable and professional. The paperwork process was seamless. And I received a fa Valentina was very helpful and wonderful to work with. She was knowledgeable and professional. The paperwork process was seamless. And I received a fair price on my trade in. Highly recommend. More
Exceptional Service Richard Kelstrom, was an exceptional service consultant who truly gets the customer satisfaction and loyalty. He might be doing his job but the way he Richard Kelstrom, was an exceptional service consultant who truly gets the customer satisfaction and loyalty. He might be doing his job but the way he treated me showed that he respected my time and understood the issues, his that attitude and dedication to service has earned Audi a long time customer and someone who will always have good things to say about the brad and the people this dealership hires. More
Fast, reliable service, good customer service Having your car serviced it's never a good experience as is. But the guys guys ar Audi Hoffman estates made it a lot better. Good customer service and Having your car serviced it's never a good experience as is. But the guys guys ar Audi Hoffman estates made it a lot better. Good customer service and on time with promise service delivery. More
New Car I bought a NEW Q9 2019 at the audi Exchange but services it at Hoffman estates for a computer problem with only 300 miles. They were GREAT I bought a NEW Q9 2019 at the audi Exchange but services it at Hoffman estates for a computer problem with only 300 miles. They were GREAT More