Audi Hoffman Estates

Ourcahse of Used Audi Q7 Had a very good purchasing experience with your Audi brand specialist Bryce Baldwin. Sale went through smoothly and in a timely manner. Bryce was al Had a very good purchasing experience with your Audi brand specialist Bryce Baldwin. Sale went through smoothly and in a timely manner. Bryce was also very knowledgeable about the vehicle and explaining the purchasing experience. More

Check in - report of smoke emerging under hood Mike was great and always diligently addresses any concerns. The courtesy cars are always clean and available when needed. Thank you for quick serv Mike was great and always diligently addresses any concerns. The courtesy cars are always clean and available when needed. Thank you for quick service and addressing any concerns! More

Recent Service I took my Q5 for scheduled maintenance and had another hassle free appointment. Mike Colles always takes great care of my vehicle (and my time). I took my Q5 for scheduled maintenance and had another hassle free appointment. Mike Colles always takes great care of my vehicle (and my time). More

Terrific help diagnosing and correcting issue Rick Kelstrom was diligent in finding the cause and solution for my car repair. He was terrific in communicating the status and updates. Great job. Rick Kelstrom was diligent in finding the cause and solution for my car repair. He was terrific in communicating the status and updates. Great job. More

Great Service Department Service department was clean and employees were courteous. I even received a short video clip from the technician working on my car with his recommen Service department was clean and employees were courteous. I even received a short video clip from the technician working on my car with his recommendations of other repairs/concerns he had. How cool is that!! Only problem I had was the video from the tech was hard to hear what he was saying due to shop noise and him speaking quickly. More

Service I called and got a date to come in and Arrange for a loaner. I got there and waited an hour and a half for the service to be done which was done profe I called and got a date to come in and Arrange for a loaner. I got there and waited an hour and a half for the service to be done which was done professionally and in good spirits. I have no problem he’s recommending this department to anyone. More

Easy and pleasant I went in for a used car and Nicolette showed me that a new car was actually a better deal! She was very patient with me and my “witty” boyfriend and I went in for a used car and Nicolette showed me that a new car was actually a better deal! She was very patient with me and my “witty” boyfriend and never made me feel pressured to do anything. Thank you so much! Loving my new Q7 so far More

3 flat tires Changed all 4 tires with no problem. I had tire protection plan so only had to pay for one of the tire. Audi hoffman estates changed it next day amd I Changed all 4 tires with no problem. I had tire protection plan so only had to pay for one of the tire. Audi hoffman estates changed it next day amd I picked up same day. I have trip to Indiana on that day also which worked out perfectly for me. I highly recomment this dealer. They take care of you. More

Call Valentina if you like fair and easy Valentina went above and beyond...answering questions for days before we decided to come in and take the Q5 for a test drive. Valentina is very knowle Valentina went above and beyond...answering questions for days before we decided to come in and take the Q5 for a test drive. Valentina is very knowledgeable...she made the experience so easy and worth our time that we bought a Q5 and a A5! Thanks Valentina! More

Excellent Customer Service This is our third car from Audi Hoffman Estates. Our experience with the service department has been top-notch. The purchase process was low key and i This is our third car from Audi Hoffman Estates. Our experience with the service department has been top-notch. The purchase process was low key and informative with no pressure. Valentina took her time with us and was especially thorough in her explanation of all the features of the car. I’d never go elsewhere for an Audi! More