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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,737 reviews

October 08, 2018

Great experience Aaron was very professional. The price and time taken to complete the transaction were both very good. Overall, it was a great experience and I would More

by Nkory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Brunson
October 08, 2018

Very courteous and friendly The atmosphere was so inviting I didn't even realize that I had waited for my car that long because I was out of there in an hour I really will be com More

by ELEASE.DOBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
October 08, 2018

Awesome Thank you to Mike and the whole team! Took care of my car and fixed more than I even know needed to be done! Will always buy my Audi’s here!!! More

by KARINW918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
October 08, 2018

This is my second lease at Audi in Hoffman Estates. My salesman, Iman Panah and the entire staff were knowledgeable, helpful, and professional in all facets of the buying/leasing experience especially i More

by Cabriolet, Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Panah
October 07, 2018

Treated me so great! Everyone at this dealerahip treated me great. I was in for service and they were so helpful and professional and it was an excellent experiece. I high More

by Carl12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli, Mike Colles
October 06, 2018

Disappointing Customer service was bad. They fixed my car but I had to call multiple times a day before anyone would talk to me or give me any updates. Whenever som More

by Bhalu23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't want to divulge
Oct 09, 2018 -

Audi Hoffman Estates responded

I am sorry that things did not go as well as they could of when you were in for service. Rest assured that we will use your comments as training resource in our continuous effort to make sure that every client's service visit with us is the best that it can be. If you would like to discuss more in detail regarding your visit, please feel free to contact me at 847-843-9900. Thank you, Andy Emberton Service Director Audi Hoffman Estates

October 06, 2018

SERVICE WITH A SMILE Was able to make an appointment without delay. Actual repair was shorter than estimated time - much appreciated as I had a busy day. The staff were p More

by MaryB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 06, 2018

Grear Mike service guy was great. Very helpful. Nice place to hang while waiting. Very clean place. Good cafe. Need sandwiches may be. Would go back More

by charbs20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
October 06, 2018

Battery check Everyone that had helped me with questions I had with my car battery was very helpful and the video updates they send you is one of a kind. More

by AE_ACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 06, 2018

An excellent service experience I say 'excellent' because I'm not sure of a word expressing a more-perfect experience. First because they immediately had me bring in the car when I More

by LarryN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark ?? The tech who fixed the issue and was on the video., Ted McConnell
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