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Audi Hoffman Estates
Hoffman Estates, IL
5,750 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,750 reviews
July 16, 2018
Car service From the moment you walk in the door, very friendly people to work with. They keep you posted with updates on your car. Very prompt service. From the moment you walk in the door, very friendly people to work with. They keep you posted with updates on your car. Very prompt service. More
by Vero
Employees Worked With
Mike Colles
July 16, 2018
First service I was very happy with how Ted took care of everything in a prompt and professional manner. It was a pleasure to bring my car to Audi Hoffman Estates! I was very happy with how Ted took care of everything in a prompt and professional manner. It was a pleasure to bring my car to Audi Hoffman Estates! More
by Robert
Employees Worked With
Ted McConnell
July 13, 2018
As soon as I enter this dealership I am treated like family! This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed correct the first time. Also Andy and Mike in service are very knowledgeable about the entire Audi product line. Andy always takes the time to explain the performed repairs. The dealership is always spotless and nice waiting area for customers. You can tell that it is family owned by people who truly value their customers. More
by camaroboy69
Employees Worked With
Other Employees :
Andy the Service Manager is The Best . Very pleasant to deal with. , Mike Torelli
July 11, 2018
Always helpful The support team is always helpful with our needs and up front with cost. We usually don't spend a lot of time there and the snacks and internet are a The support team is always helpful with our needs and up front with cost. We usually don't spend a lot of time there and the snacks and internet are a plus. More
by Curtis1906
Employees Worked With
Rick Kelstrom
July 11, 2018
New car purchase Great service from Bob LeGault and everyone at HE Audi. Everything was set up when I arrived and made for a smooth transaction. Will recommend them. Great service from Bob LeGault and everyone at HE Audi. Everything was set up when I arrived and made for a smooth transaction. Will recommend them. More
by Pks12
Employees Worked With
July 10, 2018
Service was good . There wasn’t anything extraordinary about my experience. Yes just went in for 10k mile service. Wait was about 10 min at drop off. . There wasn’t anything extraordinary about my experience. Yes just went in for 10k mile service. Wait was about 10 min at drop off. More
by Cortez R
Employees Worked With
Ted McConnell
July 09, 2018
Oil Change I was greeted with a smile promptly at 7 AM. My car was serviced and cleaned and I was on my way at 8:15 AM. Ted McConnell went the extra mile and r I was greeted with a smile promptly at 7 AM. My car was serviced and cleaned and I was on my way at 8:15 AM. Ted McConnell went the extra mile and removed the tar from my car....THANK YOU! More
by nancy_62
Employees Worked With
Ted McConnell
July 09, 2018
Service I have never had a bad experience with Hoffman Audi. Everything has always been great from start to finish. Would recommend to anyone for service. I have never had a bad experience with Hoffman Audi. Everything has always been great from start to finish. Would recommend to anyone for service. More
by Mish2816
Employees Worked With
Ted McConnell, Rick Kelstrom
July 08, 2018
Buying a new car. Great experience from start to finish! Jacek Rudzinski is awesome to work with. He's extremely professional. All my questions were answered.I would re Great experience from start to finish! Jacek Rudzinski is awesome to work with. He's extremely professional. All my questions were answered.I would refer anyone to Jacek. Thank You again. More
by Piotr N.
Employees Worked With
Jacek Rudzinski
July 08, 2018
Great service Had 45k miles service done on my Audi. As always top notch service. Love the new SMS linked service report and video report. My car didn’t have any Had 45k miles service done on my Audi. As always top notch service. Love the new SMS linked service report and video report. My car didn’t have any issues do not much too report but it can be very cool to see the tech show you any issues on a video before you make a repair decision. Very innovative. More
by Derek K.
Employees Worked With
Ted McConnell
