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Audi Hoffman Estates
Hoffman Estates, IL
5,759 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,759 reviews
May 18, 2018
Great thorough service beyond my expectations Great service went the extra mile Rich addressed my items that needed attention. He worked with the technician to get the service done and get me out Great service went the extra mile Rich addressed my items that needed attention. He worked with the technician to get the service done and get me out quickly. More
by AML
Employees Worked With
Rick Kelstrom
May 18, 2018
Scheduled service Professional staff, no long wait time , Consultant Rick willing to help it does not matter what problem or question Customer has. Friendly Professional staff, no long wait time , Consultant Rick willing to help it does not matter what problem or question Customer has. Friendly environment , please to be there when car is being checked . Thank you Rick! and Big Thank You to Staff!! Sonia Rembisz More
by Audi S5
Employees Worked With
Rick Kelstrom
May 15, 2018
New A3 Cab. Purchase We had a great experience at Audi Hoffman! Valentina was fantastic to work with! We highly recommend working with her if you are buying a new car! We had a great experience at Audi Hoffman! Valentina was fantastic to work with! We highly recommend working with her if you are buying a new car! More
by new a3
Employees Worked With
Valentina Maciunas
May 14, 2018
Great Service Department The Service department in Hoffmsn Estates is very good. I was met by Mike Colles when I arrived to drop my car off for service. Mike was courteous a The Service department in Hoffmsn Estates is very good. I was met by Mike Colles when I arrived to drop my car off for service. Mike was courteous and helpful. He took down the information that he needed and answered the questions I had. The courtesy car was ready for me when I was ready to leave. As I was at the cashier, Mike came up, called me by name and described what was done to my car. My car is running fine. More
by Service at audi
Employees Worked With
Mike Colles
May 13, 2018
First Maintenance at Audi Hoffman Estates Maintenance and brake issues. " Mike was great. Kept me informed all along. The video health is an interesting addition -this is my first time owni Maintenance and brake issues. " Mike was great. Kept me informed all along. The video health is an interesting addition -this is my first time owning an Audi and obviously first time to your service center. More
by New Audi Owner
Employees Worked With
Mike Torelli
May 13, 2018
Miscellaneous Services Listened and documented problems and provide loaner. Provided feedback and called when Service was complete and my car was washed and ready for pick u Listened and documented problems and provide loaner. Provided feedback and called when Service was complete and my car was washed and ready for pick up. More
by Gluri
Employees Worked With
Mike Torelli
May 12, 2018
Car wouldn’t start Although pricey repair the service was good. Ted explained what needed to be done vs. what could wait, which we really appreciated. The service was Although pricey repair the service was good. Ted explained what needed to be done vs. what could wait, which we really appreciated. The service was completed on time. More
by Sgg
Employees Worked With
Ted McConnell
May 12, 2018
Maintenance and brake issues. Mike Colles was wonderful. Kept me informed all along. The video health is an interesting addition -this is my first time owning an Audi and obviously Mike Colles was wonderful. Kept me informed all along. The video health is an interesting addition -this is my first time owning an Audi and obviously first time to your service center. More
by Dr Ann
Employees Worked With
Mike Colles
May 08, 2018
Lied to and Misquoted The service department is horrible! DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP!!!! They wasted our time, misquoted us and are rude and inconsiderate The service department is horrible! DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP!!!! They wasted our time, misquoted us and are rude and inconsiderate people!!! More
by tswalker5
Employees Worked With
Don’t know their names
May 08, 2018
Work promised by noon, done before 10:30! I dropped my Q5 off just before 8am and needed to pick it up just after lunch...received the text before 10:30am that all was done and car was washed I dropped my Q5 off just before 8am and needed to pick it up just after lunch...received the text before 10:30am that all was done and car was washed and waiting for me!! Made my day easy! Thank you. More
by LDBeck513
Employees Worked With
Ivan Luna
